Whitt Carpet One Floor and Home · 1 day ago
Retail Flooring Design/Sales Specialist
Salem, VA
Full-time
Hybrid
Mid Level
$60K/yr - $75K/yr
4+ years expWhitt Carpet One Floor and Home is a flourishing residential and commercial flooring team seeking a Retail Flooring Design/Sales Specialist who embraces family values and exceptional customer care. The role involves assisting clients with flooring choices, providing design advice, and ensuring a smooth customer experience from sale to installation.
Construction
Hiring Manager
Charles Whitt
Responsibilities
Provide outstanding customer service
Greet customers in the showroom and help them determine the best floor for their needs and wants
Assist customers with their flooring choice through decorating and design advice
Provide exceptional communication from point of sale thru completion of installation
Ability to Schedule appointments and drive to customers’ homes for measurements/sample drop-offs, etc
Ability to Measure rooms and sketch layouts for customers’ projects
Calculate estimates and present to clients
Write sales orders and process the necessary paperwork for the orders
Build client relationships – create customers for LIFE!
Ask clients for referrals and online reviews
Develop and drive new business by means of networking events such as those held by the local chambers of commerce and home builder association
Report daily inbound web/showroom/phone traffic, home visits, quotes, and sales
Maintain showroom readiness
Stay current with product knowledge and warranties
Work a pre-determined schedule, including every other Saturday and rotating holidays
Receive payments and stay up to date with Carpet One’s financing program
Qualification
Required
2 years Customer Service is required
A history of demonstrated success in assisting customers through the selling process – preferably in flooring/interior finishes
A passion for developing and maintaining lifelong client relationships
An enthusiasm for design, decorating, and creating a space that clients will fall in love with (and post on social media)
Ability and desire to learn our operating system including mobile components
Willingness to complete our product and sales training to become a Carpet One Five Diamond Certified Floor & Home Consultant
Proficiency in Microsoft Office, Android, and Apple iOS systems
Display high energy with a positive attitude and desire to exceed expectations
Excellent oral, written, and interpersonal communication skills
Professionalism, to include dependability, accountability, punctuality, organization, and planning
Preferred
Associate degree or higher in Interior Design or Business Administration/Management is preferred
4 years Inside/Outside Sales is preferred
2 years Interior Design is preferred
Company
Whitt Carpet One Floor and Home
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase