Citizens · 5 hours ago
Finance Sr Manager
Johnston, RI
Full-time
Onsite
Senior Level, Lead/Staff
$128K/yr - $140K/yr
10+ years expCitizens Financial Group is seeking a Senior Finance Manager to serve as a lead finance business partner within the Operations organization, focusing on the Fraud function and supporting enterprise Operations transformation initiatives. This role involves providing strategic financial leadership and partnering with senior leaders to drive performance improvement and transformation efforts.
BankingCredit CardsFinancial ServicesFinTechRetail
No H1B
Responsibilities
Serve as a senior finance advisor to leaders across the Operations organization, with primary responsibility for Fraud and shared accountability for enterprise Operations initiatives
Lead financial planning, forecasting, and outlook processes for fraud-related expenses, headcount, and loss impacts, while supporting broader Operations financial priorities
Provide strategic insight on operational performance, cost efficiency, fraud losses, and risk trade-offs, linking financial outcomes to customer and business impact
Play a key role in advancing the Operations transformation agenda, partnering with Operations, Fraud, Risk, and Technology leaders to:
Evaluate and prioritize transformation initiatives across Operations
Support technology modernization, automation, and process redesign efforts
Assess operating model, sourcing, and workforce strategy changes
Develop and evaluate business cases, investment proposals, and multi-year transformation roadmaps, including scenario analysis and benefits realization tracking
Establish clear financial success metrics and governance frameworks to monitor transformation progress and value delivery
Deliver executive-level reporting and storytelling that clearly articulates financial performance, risks, and transformation outcomes
Identify opportunities to optimize spend, improve productivity, and enhance controls across Operations while maintaining strong risk management
Ensure adherence to financial policies, internal controls, and regulatory expectations
Lead, coach, and develop finance talent; promote a culture of accountability, collaboration, and continuous improvement
Contribute to Finance leadership priorities, including process standardization, capability building, and enterprise initiatives
Qualification
Required
Bachelor's degree in Finance, Accounting, Economics, or related field; MBA, CPA, or CFA strongly preferred
10+ years of progressive experience in Finance, FP&A, or strategic finance roles, with deep financial services experience
Demonstrated experience supporting or leading large-scale operations or enterprise transformation initiatives
Proven ability to partner with senior Operations, Risk, and Technology leaders and influence outcomes in a matrixed environment
Strong understanding of financial institution operations, including fraud, servicing, or risk functions
Advanced analytical and financial modeling skills with the ability to simplify complex trade-offs
Exceptional communication and executive presence, including experience presenting to senior leadership forums
Strong judgment, resilience, and comfort navigating ambiguity and change
Benefits
Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
Steve Kozek
Head of Commercial Excellence, Senior Vice President
Recent News
2026-02-02
2026-01-22
Company data provided by crunchbase