BrightView Landscapes · 10 hours ago
Employee Relations Coordinator
Blue Bell, PA
Full-time
Onsite
Mid Level
3+ years expBrightView Landscapes is seeking an Employee Relations Coordinator to provide support to managers and team members. The role involves administering employment policies, conducting workplace investigations, and ensuring compliance with employment laws.
CommercialFacilities Support ServicesLandscaping
Responsibilities
Assist team members with workforce issues by listening empathetically to concerns, managing, and handling the case in a sensitive manner. Keep team members regularly informed of the status of the case, informing the team members of obligations to ensure a timely and accurate handling of the case in accordance with company policies and guidelines
Consult with and advise managers regarding workplace issues and recommend appropriate personnel actions in accordance with Company policies and guidelines, and applicable laws
Coordinate review with employment law on guidance as appropriate in addressing cases that may result in potential legal action
Assist managers as needed in preparing corrective action documents and performance improvement plans and preparing for employee conversations and partners to resolve. Notifies the manager of the process and timeline based on the recommended actions
Remain current and informed in the field of Employee Relations in order to share knowledge and insights with others. Maintains knowledge of federal, state, and local EEO and labor laws
Manage requests or inquiries from customers following defined procedures and guidelines
Conduct proper reviews and investigations, work to resolve cases within acceptable timeframes, further escalating inquiries as appropriate to uphold timely, effective resolution
Collaborate effectively with others in order to execute tasks and fulfill key deliverables within the HR functional area(s)
Interact with customers, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies within the HR functional area(s)
Cultivate a high level of trust with all customers, stakeholders, and team members. Assist and encourage users and customers to make effective use of the self-service options, systems, products, services, etc. in order to drive rapid resolution and empower the customer
Manage periodic reporting from systems
Streamline HR processes and develop related guidance materials and training for HR
Serve as a liaison for a particular business area and contributes to the relevant team meetings
Other duties as assigned
Qualification
Required
Bachelor's Degree and a minimum of 3 years of experience in an HR concentration, such as an HR Generalist, employee relations, labor relations, training and development, diversity, compensation, benefits, and/or talent acquisition
Must be bilingual in English and Spanish
Knowledge of federal, state, and local employment (EEO) and labor laws
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing effective solutions to resolve problems
Experience communicating both verbally and in writing to various audiences
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions
Intermediate level skill in Microsoft Office suite products
Benefits
Medical, dental, and vision insurance
Ancillary and voluntary products
401k savings plan with employer contributions
6 to 9 company paid holidays per year
Paid time off for vacation and/or sick leave
Tuition reimbursement
Potential variable pay opportunities based on position and performance
Company
BrightView Landscapes
BrightView takes pride in providing the highest-quality landscape and snow services with a worry-free, dependable service commitment.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
T. Rowe PriceOne Rock Capital Partners
2025-01-29Post Ipo Debt· $738M
2024-05-20Post Ipo Secondary
2023-08-28Post Ipo Equity· $500M
Leadership Team
Dale A. Asplund
President and Chief Executive Officer
Recent News
2025-12-11
2025-11-20
Company data provided by crunchbase