Customer Support Manager-II jobs in United States
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Abacus Service Corporation · 5 months ago

Customer Support Manager-II

Abacus Service Corporation is seeking a Customer Support Manager-II to oversee the Merchant Sentiment Operations team for DoorDash. The role involves managing day-to-day operations, fostering team collaboration, and ensuring the long-term success of the team while being physically present in the Tempe office for in-person interactions.

Health CareInformation Technology
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Growth Opportunities

Responsibilities

Oversee the day-to-day operations and long-term success of your Merchant Sentiment team
Fostering team collaboration
Employee development
Problem-solving

Qualification

People management experienceTeam collaborationSalesforceJIRAWorkdayProject ManagementExcelGoogle SheetsProblem-solvingFast-paced environment

Required

At least 2yrs people leadership experience
Be able to thrive in a fast-paced environment
Passionate about developing teams to meet a high talent bar
Familiar with Salesforce, JIRA and Workday systems
The ability to be physically present in our corporate Tempe office is deemed essential as you will be responsible for facilitating in-person 1:1 meetings with your direct reports, connecting with cross-functional partners, immediate problem-solving, and nurturing a collaborative team environment
Due to the in-office presence, you must live within a commutable 50 miles of the office

Preferred

Proficiency in Excel / Google sheets
Project Management experience

Company

Abacus Service Corporation

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Abacus Service Corporation is provides IT solutions for global health care businesses.

Funding

Current Stage
Growth Stage

Leadership Team

S
Sam Akunuri
Founder and COO
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Company data provided by crunchbase