Acclaro · 1 hour ago
Inside Sales Representative
Acclaro Corporation is a pioneering medical device company specializing in innovative solutions for medical aesthetics and surgical fields. They are seeking a motivated Inside Sales Representative to drive recurring revenue by engaging existing customers and promoting service contracts for their medical laser systems.
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Responsibilities
Proactively contact existing customers to promote, upsell, and renew service contracts for medical laser equipment
Manage inbound inquiries related to service agreements, pricing, and coverage options
Partner with the field sales and service teams to identify target accounts and ensure high contract renewal rates
Clearly communicate the value proposition of service contracts, including uptime assurance, cost predictability, and compliance benefits
Track sales activities, pipeline progress, and results using CRM software
Achieve or exceed monthly and quarterly sales quotas for service contract revenue
Provide accurate quotes, follow up on proposals, and close business in a timely manner
Gather customer feedback and relay market insights to sales leadership and product management
Maintain a professional and customer-centric approach in all interactions
Qualification
Required
5+ years of inside sales, telesales, or customer success experience
Proven ability to meet or exceed sales quotas
Strong phone presence, excellent communication, and active listening skills
Proficiency in CRM systems (Salesforce or similar) and Microsoft Office Suite
Ability to understand technical products and explain service benefits in simple terms
Self-motivated, organized, and able to manage multiple priorities
Preferred
Bachelor's degree preferred; relevant experience may substitute
medical device or capital equipment industry experience strongly preferred