Call Center Representative - Hiring Now! jobs in United States
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TEKsystems · 17 hours ago

Call Center Representative - Hiring Now!

TEKsystems is a respected local financial institution serving the community for generations. They are seeking a customer-focused Call Center Representative to support customers by answering questions, resolving issues, and providing guidance on financial products and services.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Serve as the first point of contact for customer inquiries via phone
Assist customers with account information, transactions, online banking, and general support
Troubleshoot issues and provide accurate, timely solutions
Maintain professionalism, empathy, and clear communication at all times
Protect customer privacy and handle sensitive information appropriately
Meet performance and service quality goals set by the department

Qualification

Customer service experienceVerbal communicationComputer systems navigationProblem-solving skillsProfessionalismMultitaskingFinancial industry experienceCall center experienceAttention to detailFast-paced environment

Required

1–2 years of customer service experience (call center, retail, hospitality, or similar roles welcome)
Strong verbal communication and problem‑solving skills
Comfortable navigating computer systems, web-based tools, and multitasking
Ability to work in a fast-paced environment
High level of professionalism and attention to detail

Preferred

Prior experience in a financial or call center environment is a plus

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase