Blue Shield of California · 4 hours ago
Sr. Manager, Procurement Operations and Center of Excellence
Blue Shield of California is a nonprofit organization committed to transforming the healthcare system. They are seeking a Senior Manager to lead the development and improvement of Procurement Operations, focusing on digital transformation and AI-driven innovation to modernize processes and support enterprise sourcing objectives.
Financial ServicesHealth InsuranceNon Profit
Responsibilities
Provide leadership for Procurement Operations and the Procurement CoE, guiding people, process, and technology strategies
Drive procurement transformation toward an AI-enabled, digital-first vision
Serve as a procurement integrator, maintaining an end-to-end process view across the organization
Manage end-to-end documentation lifecycle for procurement processes and policies, including drafting, release, updates, and version control, ensuring consistency and accessibility across the organization
Manage and oversee all back-office outsourced operations that support procurement
Propose, maintain, and enforce procurement policies and standards
Monitor and optimize procurement processes using automation and AI tools to enhance efficiency and compliance
Develop and track procurement KPIs and performance targets using advanced analytics
Create management scorecards and executive-level reports leveraging predictive insights
Develop and execute a comprehensive procurement transformation roadmap aligned with the company’s strategic objectives
Champion initiatives to streamline end-to-end procurement processes, improve productivity, and elevate service quality
Lead procurement transformation initiatives, including AI adoption and process digitization
Develop and implement communication plans; evaluate effectiveness of messaging
Provide change leadership coaching to procurement management and category managers
Develop training and change management materials for cross-functional deployment
Champion the use of AI, machine learning, and predictive analytics to improve sourcing strategies and operational performance
Drive system and process improvements to enable real-time insights and automation
Provide data analysis and reporting to support strategic decision-making
Define, implement, and enforce procurement policies and procedural standards across the organization
Qualification
Required
Requires a Bachelor's degree or equivalent experience; MBA preferred
Requires a minimum of 8 years in procurement, operations management, or CoE leadership, with a proven track record of driving transformation projects from conception to implementation
Requires a minimum of 3 years of prior management experience
Deep understanding of end-to-end procurement processes, P2P workflows, shared services, and outsourced operations. Demonstrated success in implementing process improvements that deliver measurable results
Strong knowledge of internal controls, SOX compliance, and ethical procurement practices
Experienced in maintaining audit readiness and addressing findings promptly
Proficient in procurement and ERP systems (e.g., Coupa, Oracle, Workday), reporting tools (Excel, BI platforms), and collaboration tools (DocuSign, SharePoint)
Ability to lead implementation of AI, automation, and emerging technologies
Proven ability to build and manage high-performing teams, set vision, and foster collaboration
Skilled in coaching, mentoring, and performance management
Excellent written and verbal communication skills; adept at presenting to senior leadership and influencing stakeholders
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment and deliver strategic initiatives that drive enterprise sourcing objectives
Preferred
Prior experience in healthcare, financial services, or other regulated industries preferred
Familiarity with Lean or Six Sigma methodologies is a plus
Company
Blue Shield of California
Blue Shield of California is a health insurance service provider.
H1B Sponsorship
Blue Shield of California has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (41)
2021 (20)
2020 (31)
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-13
Fierce Healthcare
2025-12-15
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