Puckett Machinery Company · 3 weeks ago
Field Service Technician-Specialty Rental - Puckett Rents-Jackson
Jackson, MS
Full-time
Onsite
Mid Level
3+ years expPuckett Machinery Company is the Caterpillar® heavy equipment, rental services, and power systems dealer for central and southern Mississippi. They are seeking an experienced Field Service Technician-Specialty Rental responsible for the repair, service, diagnostics, and installation of replacement parts on industrial scrubber and sweeper equipment at customer locations.
CommercialIndustrialMechanical EngineeringRentalSales
Responsibilities
Remove, disassemble, assemble, and install components and parts, including but not limited to: powertrain, hydraulic, electrical AC/DC in accordance with all prescribed quality and safety standards
Identify the problem and cause of failure through logical troubleshooting steps
Clean, repair, recondition, and maintain equipment and components
Test, measure, and adjust engine and machine systems and components
Research and determine reusability of parts in accordance with published manufacturer guidelines
Coordinate the ordering of replacement parts with supervisor
Prepare and submit detailed, complete and legible service reports of all inspection and repairs performed using prescribed forms and procedures in a timely manner
Keep supervisor regularly apprised of status of assigned repair jobs and assist in addressing customer questions and concerns thoroughly and completely
Troubleshoot field service delivery-related problems (weather, traffic, breakdowns) to resolution in real time
Maintain all motor vehicle logs, documentation, and driving standards as may be required by the Department of Transportation (DOT), federal/state authorities, and the company
Inspect all assigned vehicle and equipment daily and report repair and/or maintenance requests to designated manager. Maintain assigned vehicle in a clean and fueled state of readiness
Qualification
Required
High school diploma or GED equivalent required
Minimum 2 years applicable technician experience in a field service setting required
Ability to read and comprehend moderately difficult computer-based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications
Proficient in the use of mechanical test equipment
Basic welding/torch cutting skills
Ability to safely use material handling equipment and tooling and wear company required PPE (protective eyewear, gloves, footwear) during a shift assignment that could last between 8 and 12 hours
Current Class R motor vehicle license, DOT medical certification, and other related licenses as required by the Department of Transportation, federal, and/or state statutes
Must have and maintain a driving record (MVR) which adheres to the company's motor vehicle policy standards
Good knowledge of concepts, practices, and procedures within the transportation industry, including DOT regulations
Excellent customer service and interpersonal communication skills
Good problem solving skills, detail oriented, and ability to work with a high level of accuracy
Good computer skills using related information system applications
Ability to perform duties with a sense of urgency, exceeding customer expectations
Ability to work independently in a dynamic fast paced field service environment
Ability to work standard five-day work schedule, including daily overtime, and occasional weekend hours as necessary
Possess a complete set of basic mechanic hand tools including drives, sockets, and wrenches
Preferred
Industrial equipment and/or maintenance training and certifications through accredited technical schools or relevant experience preferred
Minimum 3 to 5 years previous hands-on work experience as an industrial equipment technician and applicable diagnostic and troubleshooting experience as a technician in an automotive or truck engine repair shop
Benefits
Competitive compensation
Comprehensive benefits
Specialized technical training
Company
Puckett Machinery Company
Puckett Machinery Company is a supplier of industrial equipment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Putman
Chief Financial Officer
Kristen B. Miller
Executive Assistant To The President and CEO
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