Cartus · 4 days ago
Consultant II Domestic Relocation - US Based Remote
United States
Full-time
Remote
Mid LevelCartus is an industry leader in global talent mobility and corporate relocation services. The Relocation Consultant II serves as the navigator of the relocation process for domestic transferees, ensuring customer and client needs are met through the delivery of exceptional service and managing all phases of relocation activities.
ConsultingReal Estate
Responsibilities
Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers
Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family
Demonstrates knowledge of Cartus' products and services in all interactions with client and customer Coordinate / Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus standards
Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
Ensure data integrity in all Cartus systems
Maintain compliance with Cartus' corporate policies, programs, and standards
Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property
Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions
Coordinate ordering, review, analysis of agent prepared BMAs and property action plans
Coordinate development of agents property action plan and market updates as required by specific client contracts and programs
Serve as an objective real estate subject matter expert and resource to internal and external customers
Maintain working knowledge of corporate client policy in management of critical marketing information and events
Qualification
Required
Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers
Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement
Provide exemplary customer service to transferee and his/her family
Demonstrates knowledge of Cartus' products and services in all interactions with client and customer
Coordinate / Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus standards
Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
Ensure data integrity in all Cartus systems
Maintain compliance with Cartus' corporate policies, programs, and standards
Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property
Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions
Coordinate ordering, review, analysis of agent prepared BMAs and property action plans
Coordinate development of agents property action plan and market updates as required by specific client contracts and programs
Serve as an objective real estate subject matter expert and resource to internal and external customers
Maintain working knowledge of corporate client policy in management of critical marketing information and events
Company
Cartus
Cartus, a provider of corporate relocation programs that helps relocating employees and their families find their way to new homes and more. It is a sub-organization of Anywhere.
Founded in 1955
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emily Michaud
Senior Partner Management Specialist
Mary Flynn
DIRECTOR✦ Project Management | Global Operations | Strategic Planning | Quality Assurance
Recent News
2025-11-05
2025-10-09
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