Managed Labor Solutions · 14 hours ago
Rental Car Customer Service Agent
Managed Labor Solutions is a leading nationwide provider of rental car outsourcing services, and they are seeking a Rental Car Customer Service Agent for their partner location. The role involves greeting customers, expediting the car rental process, verifying reservations, and resolving customer issues professionally.
Space Travel
Responsibilities
Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally
Qualification
Required
Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customer service experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English
Preferred
6 months of customer service experience
Previous experience in baggage handling or customer-facing role
Benefits
Health insurance
Dental insurance
Flexible schedule