Universal Technical Institute, Inc. · 16 hours ago
IT Program Manager - ERP
US-AZ-Phoenix
Full-time
Onsite
Senior Level, Lead/Staff
$108K/yr - $150K/yr
10+ years expUniversal Technical Institute, Inc. is seeking an IT Program Manager who will provide strategic leadership across multiple interrelated IT projects within enterprise programs. This role involves managing program resources, budgets, risks, and ensuring the delivery of integrated solutions that support long-term business value.
AutomotiveEducationHigher Education
Responsibilities
Lead End-to-End Implementation Drive planning, coordination, and execution of ERP (Workday), CRM, and SIS programs across all phases: requirements, design, development/configuration, testing, business readiness, OCM, and deployment
Business & IT Alignment Partner with functional leaders to align technology solutions with business processes and compliance requirements
Vendor & Partner Management Manage relationships with Workday and Salesforce implementation partners, ensuring deliverables meet contractual obligations and quality standards
Risk & Issue Management Proactively identify risks related to data migration, system performance, and change adoption; develop mitigation strategies
Governance & Steering Committees Facilitate executive-level governance forums, presenting program health, KPIs, and strategic recommendations
Organizational Change Management (OCM) Oversee OCM strategies to ensure stakeholder engagement, training, and adoption of new systems
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field
Ten (10) years of experience in IT program and project management, including enterprise-level initiatives
PMP Certification
Valid, state-issued driver's license
Direct leadership of at least one Workday ERP or Salesforce CRM implementation from initiation to deployment
Deep ERP/CRM Expertise: Hands-on experience with Workday Finance modules and Salesforce Sales/Service Cloud
Data Migration & Integration: Strong understanding of ETL processes, APIs, and middleware for large-scale system integrations
Testing Leadership: Expertise in managing UAT, SIT, and regression testing for enterprise applications
Budget & Financial Control: Ability to manage multi-million-dollar program budgets and vendor contracts
Executive Communication: Skilled in presenting complex program updates to C-suite stakeholders
Strategic Leadership: Ability to lead multi-year, multi-system transformation programs
Decision-Making Under Ambiguity: Navigate complex organizational structures and competing priorities
Cross-Functional Collaboration: Build strong partnerships across Finance, Marketing, Student Services, and IT
Preferred
Master's degree
PgMT Certification
Experience with Student Information Systems
Background in higher education or large-scale corporate environments
Benefits
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
Company
Universal Technical Institute, Inc.
Universal Technical Institute, Inc., is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, CNC machinists and Welders.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Transportation Resource Partners
2003-01-01Series Unknown
Leadership Team
J
Jerome Grant
CEO
Recent News
2025-12-02
Company data provided by crunchbase