Compucom Staffing · 1 day ago
Field Technician I
Edison, NJ
Full-time
Onsite
Entry Level
$16.50/hr - $24.20/hr
2+ years expCompucom Staffing is a staffing agency that provides IT staffing services and solutions. They are currently seeking a qualified Field Technician I to provide end-user support onsite and transition into the field for servicing multiple customers.
ConsultingDeliveryInformation TechnologyStaffing Agency
No H1B
Responsibilities
Diagnose and resolve issues with printers, kiosks, and POS systems
Install, configure, and maintain hardware and software
Perform routine maintenance to optimize equipment performance
Deliver clear technical assistance to customers onsite and over the phone
Maintain accurate service records and uphold quality standards
Computer / Laptop break-fix support and network cable repair experience required when sent into the field
Qualification
Required
Candidates must have reliable transportation
Ability to work after hours
Excellent customer service skills
Ability to climb a ladder once moved into the field
Ability to lift up to 50 lbs
Crawl on the floor under furniture
Strong knowledge of printers, computer hardware, and software
2+ years of experience repairing laser printers
1+ year of experience repairing wide-format printers
Proven troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Ability to manage multiple priorities and work independently or in a team
Physical capability to lift to 50 lbs
Computer / Laptop break-fix support and network cable repair experience required when sent into the field
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 6 days annually)
Paid time off (minimum of 10 days annually)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom Staffing
Our mission is to provide exceptional IT talent and scalable staffing solutions that enable our clients to be more agile and productive.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase