Full House Resorts, Inc · 12 hours ago
Baja Billy's Host/Hostess
Cripple Creek, CO
Full-time
Onsite
Entry Level
$15.16/hr - $15.16/hr
1+ years expFull House Resorts, Inc is a hospitality company seeking a Host/Hostess to provide excellent customer service in their restaurant. The role involves greeting guests, managing wait times, escorting guests to tables, and maintaining a clean and organized front-of-house area.
CasinoGamblingReal Estate
Responsibilities
Extend a warm greeting to restaurant guests upon their arrival, accompanied by a genuine smile and a positive attitude
Calculate and provide accurate wait times, along with keeping guests informed about their table status
Escort guests to their designated tables, present menus, and assist with seating preferences. Accommodate special seating requests when feasible
Maintain the cleanliness and organization of the front-of-house area, including the host station and waiting area
Foster communication between servers and kitchen staff to ensure a smooth, coordinated, and equitable seating process, preventing servers from becoming overwhelmed or underseated
Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns
Stay well-versed in the menu, daily specials, and restaurant promotions to provide accurate information to guests
Address guest complaints or issues professionally or escalate them to the manager when necessary
Monitor and optimize table turnover for smooth and efficient service
Attendance: reports to work as scheduled, on time, and ready to work. Wears and maintains all uniforms properly, including nametag. Must wear a gaming license if in possession of one
Perform all duties in compliance with safety standards, health standards, the Colorado Limited Gaming Act, and internal policies and procedures. Complies with established security policies and procedures
Completes sidework, balances drawer at shift end, and assists bussing tables as needed
Maintains alertness for the performance of duties and a general awareness of restaurant operations at all times. Keeps the supervisor informed of any concerns
Performs other duties, including special projects, as needed and directed
Qualification
Required
Demonstrated experience working in the food and beverage industry
Demonstrated experience performing within specific deadlines or under pressure
Demonstrated experience problem solving, organizing, and prioritizing work
One (1) or more years of recent and related experience working as a host/hostess, preferably within a hospitality, restaurant or gaming environment
Demonstrated effective and diplomatic oral and written communication skills using English
Successful completion of Bloodborne Pathogens and hazardous material training
Ability to perform mathematical calculations and cashiering skills
Has strong customer service skills
Essential duties involve performing physical exertion including constant brisk walking, climbing stairs, crouching, stooping, bending, stretching, reaching, pushing, kneeling, squatting, and standing for an entire work shift with standard breaks
Essential duties may require lifting trays containing beverages and food, and lifting up to 30 pounds to stack, store, or move cocktailing, bar, kitchen, restaurant, or general office supplies and equipment
Essential duties involve a flexible work week with additional hours routinely required, working any day of the week, any shift of the day
Essential duties involve working in a small, confined work area and restaurant environment, with floors that may become slippery in the process of preparing food and beverages
Essential duties require working with large numbers of people while primarily in an inside environment
Equipment used in performance of duties include computers, serving trays, refrigerators, knives, spoons, forks, glasses, pitchers, and various cleaning supplies
Benefits
Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage.
Financial Security: Life insurance, disability coverage, and supplemental benefits.
Retirement Savings: 401(k) plan with company matching after one (1) year of service.
Paid Time Off: Generous PTO program.
Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
Wellness Perks: Complimentary local gym membership.
Professional Growth: Tuition reimbursement and career development opportunities.
Exclusive Discounts: Employee savings on hotel and resort services.
Company
Full House Resorts, Inc
Full House Resorts, Inc. develops, owns, operates and manages casinos and related hospitality and entertainment facilities in regional U.S. markets.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$105.6M2020-05-14Post Ipo Debt· $5.6M
2018-10-22Acquired
2018-02-02Post Ipo Debt· $100M
Leadership Team
Alex Stolyar
Chief Development Officer, Sr. Vice President
Recent News
2025-11-11
2025-11-08
2025-11-08
Company data provided by crunchbase