American Residential Services · 11 hours ago
Retail Prospecting Supervisor
Greensboro, NC
Full-time
Onsite
Entry, Mid Level
$45K/yr - $45K/yr
2+ years expAmerican Residential Services is the nation’s largest provider of residential HVAC, plumbing, and electrical services, seeking a Retail Sales Program Supervisor. The role involves recruiting, training, and managing a team of marketers to set appointments in partnered retail stores, ensuring a competitive and engaging environment to drive results.
CommercialConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Home ServicesProfessional ServicesResidential
Responsibilities
Help recruit, train, support, and manage/lead a team of top notch marketers (10+) to work within our partnered retail stores (10+) throughout the Durham/Raleigh area to set appointments for our professional sales and service teams
The right candidate must be the type of person that "owns" a project and gets results
A successful Program Supervisor will be a results driven, goal-oriented, seasoned marketing and sales professional with a self-motivating, positive, and energetic attitude
The schedule is flexible, but this is NOT a 9 to 5 job. The right person to lead this team will need to be able to put in the hours and work to make the program successful
This is a retail environment so evenings and weekends are part of the job. What that means is the ability to work every Saturday and most Sundays is required as this is the high traffic times in stores and when your team will be working
Hold weekly team meetings to inform, motivate, and track progress vs. goals
Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
Build a competitive, engaging environment through internal lead contests and challenges
Spend 60–65% of your time in the field coaching SSAs and working with retail store management
Develop strong working relationships with retail store staff and area management
Communicate performance updates and staffing changes to retail partners
Coordinate and execute store events with active involvement from store leadership
Qualification
Required
2+ years of proven sales experience required
Strong interpersonal, organizational, communication, and sales skills
Ability to work evenings and weekends with minimal supervision
Comfort reading and applying technical training materials
Preferred
Prior supervisory or team leadership experience preferred
Related experience, advanced training, or equivalent education may be considered
Benefits
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Take-home vehicle + gas card
Weekly direct deposit
Flexible and Consistent work environment
Comfortable retail and office environment
Advancement opportunities for qualified candidates who perform
Company
American Residential Services
American Residential Services, a provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
GI Partners
2023-06-08Acquired
2020-09-15Private Equity
Leadership Team
Scott Boose
Chief Executive Officer
Recent News
2025-09-15
Company data provided by crunchbase