Impact Property Solutions · 9 hours ago
Inside Sales Representative
Phoenix, AZ
Full-time
Onsite
Entry Level
$20/hr - $24/hr
2+ years expImpact Property Solutions has been serving multifamily properties since 1988, known for their outstanding customer service and quick installation of flooring. They are seeking an Inside Sales Representative to manage customer orders, ensure accuracy, and maintain customer accounts while providing excellent service.
Construction
Responsibilities
Answers incoming calls from internal and external customers in a professional, courteous manner
Responds to caller’s general information requests and/or inquiries
Takes accurate customer orders and follow through necessary process
Processes installation and repair orders in an accurate and timely manner
Enters customer information for new and existing is accurate and complete
Provides timely response to request for information including returning all calls as quickly as possible
Resolves or escalates customer issues, received via phone or email
Assists with customer invoice discrepancy resolution and helps maintain accounts receivable balances within expectations
Creates customer related warranty claims and makes updates to orders in the system
Assists with various office and administrative tasks as requested by supervisor
Qualification
Required
High School Diploma or GED Equivalent
Minimum 2 years of customer service experience required
Excellent interpersonal and communication skills
High emotional IQ, empathy and drive to provide excellent service
Excellent email and phone etiquette
MS office (MS word and excel) and PC fluency required
Ability to work effectively with cross-functional departments
Strong time management skills and ability to multi-task and prioritize work
Great attention to detail and problem-solving skills
Maintains adequate job knowledge
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift to 25 pounds at times
Preferred
Flooring Industry and RFMS software experience a plus
Benefits
Competitive Health Insurance Plans
Vision and Dental Plan
Company paid life insurance
Generous Paid Time Off Program
401(K) / Roth plan with employer match
Generous PTO plus paid Holidays
Company
Impact Property Solutions
Impact Property Solutions provider of quick-turn flooring and countertop replacement services to multifamily owners and operators.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Will Speicher
Chief Executive Officer
Matt Lusk
President
Recent News
Mergers & Acquisitions
2025-11-06
Company data provided by crunchbase