Amazon · 2 days ago
Potential Harm to Driver (PHD) Program Analyst, Worldwide Operations Security (WWOS)
Goodyear, AZ
Full-time
Onsite
Mid Level
$56K/yr - $97K/yr
4+ years expAmazon is seeking a Potential Harm to Driver (PHD) Program Analyst within its Global Security Operations (GSO) team to protect their transportation workforce. The role involves conducting investigations into safety incidents, analyzing data, and implementing mitigation strategies while collaborating with various stakeholders.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Review reported incidents of violence, threats, and harassment targeting Amazon transporters
Review and analyze multiple data sources including, Netradyne recordings, and route data
May conduct outreach to drivers
Use mitigation strategy guide to determine appropriate mitigation strategies
Coordinate with Shipping and Delivery Support (SDS) teams on customer outreach and account actions
Document investigations and maintain case records
Provide recommendations for address exclusions, account restrictions, and other safety measures
Qualification
Required
Experience in relevant industry fields like operations, risk, or fraud investigations
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience with written and verbal communication and presentation
Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
Experience managing projects and working independently
Preferred
Experience effectively managing a substantial and time-sensitive workload
4+ years of managing stakeholders in cross-functional project experience
Experience leading continuous process improvement in a technical support environment
Strong commitment to transporter safety and customer experience
Flexibility to adapt to changing priorities and emerging threats
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase