American HomePatient · 8 hours ago
Inside Sales Rep - Remote
American HomePatient is a company focused on providing healthcare solutions. The Remote Inside Sales Rep is responsible for increasing revenue by managing customer inquiries and ensuring effective communication regarding products and services.
Health Care
Responsibilities
Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
Resolves customer concerns by providing appropriate information regarding products and services
Records customer information and maintains database by obtaining, entering, and verifying required data
Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
Completes and ensures accurate validation of insurance benefits
Provides customer followup as required
Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results
Qualification
Required
High School Diploma or General Education Degree (GED) Required
Inside sales Required
Computer, data-entry Required
Must have excellent telephone customer service
Must be computer literate
Must be at least 18 years of age
Type at least 25-30 words per minute
This position requires use of your own equipment
Internet: High Speed (Minimum 50 mbps download /20 mbps upload)
Ethernet port or adaptor: Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone
2 modem/router ports are required
Processor: 1.6 GHz or greater
Memory: Minimum of 8 GB RAM
Browser: Chrome, Edge
Operating System: Windows 10 or 11 (No Chromebooks, No Macs)
Monitors: Dual monitors
Headset and Webcam or internal camera: Wired, USB to be used during training/interviews
Private HIPPA Compliant Workspace: must be in a non shared room of the residence
Preferred
Medical industry knowledge beneficial