SCIOTO SERVICES, L.L.C. (SCIOTO, L.L.C.) · 15 hours ago
Columbus Account Manager - Account Manager (Columbus, OH)
Columbus, OH
Full-time
Onsite
Senior Level
$55K/yr - $65K/yr
5+ years expMarsden Services is a comprehensive facility services provider established in 1952, offering high-quality services nationwide. The Account Manager oversees a team ensuring exceptional customer care for key accounts, driving operational excellence and safety while managing budgets and fostering staff development.
Facilities Support ServicesJanitorial ServiceSecurity
Responsibilities
Directs and manages key operational functions
Develops and maintains relationships of trust and engagement with on-site client
Ensures standards for service quality, equipment, safety and performance are maintained and that cost-effective resources are used to maximize service standards
Implement processes and structure in alignment with strategic initiatives and provide a clear sense of direction and focus
Develops, monitors, and reports on operating costs within functional areas. Alerts key stakeholder(s) of cost and labor over run. Makes recommendations and implements solutions
Builds a culture of work safety and leads by example with one's own safe behavior
Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources and Talent Acquisition as appropriate
Conducts regular operations staff / training meetings with all direct reports
Manages budget and controls expenses effectively
Uses Microsoft Office-based cost management system to audit budget for account, which include: labor, supplies, leases and equipment
Qualification
Required
Understanding of budgeting, labor and expense management with a basic understanding of financial and accounting practices
Demonstrated strong leadership, team building and coaching, as well as the ability to motivate people, assess and develop employee skills
Visionary leader with ability to inspire respect and trust and mobilize others to fulfill the vision- be a champion for your team
Highly motivated and results oriented
Strong analytical and decision-making skills
Ability to identify and solve complex problems
High emotional intelligence
Exceptional customer service
Excellent oral and verbal communication skills
Strong continuous improvement mindset
Highly adaptable to changes in the work environment and competing demands
5+ years of leadership experience leading a complex and multi-site team. Janitorial, distribution services or other service-related industry experience preferred
Demonstrated ability to provide leadership with responsibility for a decentralized workforce
Preferred
Janitorial, distribution services or other service-related industry experience preferred
Company
SCIOTO SERVICES, L.L.C. (SCIOTO, L.L.C.)
We fulfill thousands of facility services promises every day. Learn more about what Scioto can do for your growing business as facility managers.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Carrie Hughes, PHR
Sr Human Resources Business Partner
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