The Tech System · 7 hours ago
Entry-Level IT Analyst (Remote - United States)
United States
Full-time
Remote
New Grad, Entry Level
$75K/yr - $85K/yrThe Tech System provides innovative IT solutions and support to help businesses streamline operations and enhance technological performance. We are seeking a detail-oriented and proactive Entry-Level IT Analyst to assist in monitoring systems, troubleshooting technical issues, documenting processes, and supporting our clients' IT environments.
Staffing & Recruiting
Responsibilities
Provide Level 1 technical support to internal teams and clients via ticketing systems, email, and chat
Assist in monitoring system performance and reporting incidents or anomalies
Document IT processes, troubleshooting steps, and resolutions in the knowledge base
Collaborate with senior IT staff to resolve hardware, software, and network issues
Participate in routine maintenance and updates of IT systems
Support user onboarding/offboarding and access management under supervision
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field (recent graduates encouraged to apply)
Foundational understanding of IT concepts: networking, hardware, operating systems (Windows, Linux, or macOS), and software applications
Basic troubleshooting and problem-solving skills
Strong written and verbal communication abilities
Legal authorization to work in the United States
Preferred
Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk)
Exposure to cloud platforms (AWS, Azure, or Google Cloud)
Basic knowledge of cybersecurity principles
Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals are a plus
Experience from internships, academic projects, or personal IT initiatives
Benefits
Comprehensive health, dental, and vision insurance.
401(k) plan with company match.
Paid time off and company holidays.
Remote work flexibility.
Professional development and certification support.
Company
The Tech System
The Tech System is a leading IT staffing company with operations and help clients in the United States.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase