Smile Doctors · 3 hours ago
Implementation Specialist (Cloud 9) - Regional Support
Dallas, TX
Full-time
Onsite
Mid, Senior Level
5+ years expSmile Doctors is the nation’s leading Orthodontic Support Organization, dedicated to providing exceptional support to partner orthodontists. The Implementation Specialist is responsible for the planning, implementation, training, and education of Smile Doctors processes and Cloud 9 software for newly affiliated doctors and team members.
DentalHealth CareHospitalMedical
Responsibilities
Extract and interpret reports from various practice management systems
Develop, coordinate, and lead virtual trainings for implementation process
Oversee initial mapping of legacy systems
Manage and lead onsite training for software conversions
Provide onsite support for software conversions
Provide remote support for local teams during implementation process
Analyze and support pre and post conversion data cleanup
Qualification
Required
Strong knowledge of clinic workflows and day-to-day operations
Strong written and oral communication skills
Strong organizational skills
75% travel required
High School Diploma or equivalent required
Five (5) years of experience in a clinical position in the orthodontic or dental industries required
Two (2) years of business systems training experience required
One (1) year of experience in a mentor or lead role required
Intermediate knowledge of principles and processes for providing systems training and education
Intermediate knowledge of health care accounts receivables (patient and insurance)
Intermediate knowledge of Microsoft Office, entering data, and processing information
Intermediate knowledge of principles and processes for providing systems training and education
Benefits
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
3 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Company
Smile Doctors
Smile Doctors is an orthodontics that focuses on dental service organizations.
1001-5000 employees
H1B Sponsorship
Smile Doctors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Late StageTotal Funding
$550MKey Investors
THLLinden Capital Partners
2023-07-19Private Equity· $550M
2022-01-05Private Equity
2017-10-19Private Equity
Leadership Team
John (J.) Hedrick
Chief Executive Officer
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