Family HealthCare Network · 11 hours ago
Director of QI and Risk Management
Visalia, CA
Full-time
Onsite
Director/Executive
$112K/yr - $179K/yr
6+ years expFamily HealthCare Network is seeking a Director of Quality Improvement & Risk Management responsible for developing, implementing, and monitoring quality improvement programs. The role involves overseeing departmental staff, ensuring regulatory compliance, and maintaining high standards of patient safety and care.
Health CareNon ProfitWellness
Responsibilities
Provide overall management and direction to departmental/division staff
Responsible for performance management of departmental employees, including all managers, supervisors, and employees in the department, including recognition, performance evaluations, formal coaching and counseling, and making decisions or recommendations regarding necessary disciplinary actions
Responsible for recommending hiring or firing and the advancement and promotion of managers, supervisors, and employees in the department, or any other change status of manager, supervisors, and employees in the department
Demonstrates core leadership behaviors and team one approach
Demonstrates a high level of emotional intelligence
Creates a culture of accountability and excellence
Drives execution and innovation
Ensures division alignment with organizational culture and strategic vision
Ensures the development and successful execution of an action plan across the assigned employee base to support the organization's strategic direction and the achievement of operational goals for assigned departments/divisions, effectively leading change when necessary
Empower staff through effective communication and talent development
Ensures team members of all assigned areas of responsibility are fully functional and performing at a world-class level
Ensures development of department/division managers and supervisors receive instruction/training that is in compliance with a training plan, including on-the-job training to develop department employees. Works with manager and/or supervisor to ensure necessary remediation is taken with department/division employees assigned
Assists with developing assigned departmental/division budget(s) and monitors the budget to ensure expenses do not exceed the budget
Ensures regulatory compliance for assigned departments/divisions and compliance with all workflows, policies, and procedures
Recommends workflow, policy, and procedure changes based on observations from performance metrics, outcomes, and feedback from assigned leadership team members
Ensures department maintains compliance with all employees related reporting and tracking
Responsible for overseeing the quality improvement, risk management, patient safety, patient satisfaction survey, emergency preparedness, injury and illness prevention, and infection control programs for the Network
Ensures relevant policies are in compliance with regulatory and accrediting bodies
Ensures reporting tracking and monitoring mechanisms are in place to ensure ongoing compliance
Reports regularly to the appropriate committees for ongoing quality improvement and risk mitigation
Provide expertise related to quality improvement and risk management
Serves as a liaison and quality education resource for other departments
Serves as or designates a delegate on both standing and ad hoc committees whose activities related to quality improvement
Maintains working knowledge to ensure compliance of and administratively support QI team on subject matter related to QI/QA activities, including but not limited to: Health Resources and Services Administration (HRSA) regulation; The Joint Commission Standards; National Committee for Quality Assurance (NCQA) Patient-Centered Health Home certification requirements; Meaningful Use requirements and reporting; Federal Tort Claims Act (FTCA) coverage and other risk mitigation topics; Emergency preparedness, and OSHA, Title 22, and other regulatory entities
Assists in the creation and review of QI and risk management policies and procedures annually
Responsible for ensuring the organization meets accreditation and regulatory standards, fulfills federal and state reporting requirements and provides the highest quality care in a safe, timely, and patient-centered manner
Responsible for FHCN policy and procedures manual and ensures an annual review
Coordinates the development of, reviews, updates, and oversees the implementation of survey systems, audit tools, and programs that gather data and provide necessary quality-related information to Health Center staff and other teams. Examples include, but are not limited to: Quality of clinical performance measures; Operational efficiency measures; Effectiveness of continuity of care; Hazard and Safety audits; and Tracking and analysis of risk events and their mitigation
Responsible for maintaining insurance affairs for FHCN
Ensures application, maintenance/renewal, and compliance with general liability, auto, property, and malpractice insurance coverage, including FTCA and gap insurance programs
Ensures implementation and adherence to risk plans
Ensures compliance with transportation fleet registration and certification of personnel employment eligibility
Performs other duties as assigned
Qualification
Required
Bachelor's degree program with a recognized major or a comparable level of business/industry acumen
Formal training in quality improvement analytics, usually in the form of a major involving health care or other analytics or as part of a bachelor's degree program
Minimum of six (6) years of leadership experience or seven (7) years of progressively greater responsibility, including significant contributions to projects and initiatives that demonstrate leadership skills
Risk Management certification must be completed within the first year of employment through organizations such as the American Society for Healthcare Risk Management (ASHRM), California Primary Care Association (CPCA), or certification from another accredited agency may be considered
Ability to create highly complex documents in Microsoft Word, including linking multiple files and embedding objects linked to other documents
Ability to use advanced functions of Microsoft Excel, such as creating and managing databases, including creating standardized reports or linking multiple worksheets and workbooks
Ability to develop sophisticated presentations in Microsoft PowerPoint, including embedded objects, transitions, and other elements
Job duties require the employee to effectively communicate, verbally and in writing, their opinions and extrapolations of information they collect and synthesize/analyze
Responsible for resolving conflicts arising from disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities
Compiles, analyzes and prepares information in effective written form, including correspondence, reports, articles, or other documentation
Effectively conveys technical information to non-technical audiences
Preferred
Knowledge of regulatory requirements, including HIPAA, Title 22, CDPH, and OSHA, and accreditation processes of the Joint Commission preferred
Company
Family HealthCare Network
Family HealthCare Network is a non-profit community-based organization offering a comprehensive primary healthcare delivery system.
1001-5000 employees
H1B Sponsorship
Family HealthCare Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (30)
2023 (34)
2022 (31)
2021 (29)
2020 (18)
Funding
Current Stage
Late StageTotal Funding
$0.73M2013-11-11Grant· $0.73M
Leadership Team
Chad Vawter
Deputy CEO and Senior VP
Recent News
The Business Journal
2025-07-19
Company data provided by crunchbase