New York Life Insurance Company · 1 month ago
Continuous Improvement Sustainability Lead
United States
Full-time
Remote
Mid, Senior Level
$116K/yr - $145K/yr
2+ years expNew York Life Insurance Company is dedicated to delivering comprehensive insurance and absence management solutions. The Continuous Improvement Sustainability Lead will design and implement strategies to enhance continuous improvement across various departments, ensuring alignment with the company's goals and fostering a culture of excellence.
FinanceFinancial ServicesInsurance
Responsibilities
Coach multiple CVPs, VPs, and SVPs across Tier 2–4
Build CI maturity across entire functions (e.g., Sales, HR, Underwriting)
Design and deliver CI training and advanced leadership refreshers
Serve as lead assessor for Management System Assessments (MSAs) across departments or business units
Translate MSA findings into strategic priorities and oversee execution of 100-day plans
Tailor and scale CI systems to meet evolving needs of multiple teams
Lead value creation initiatives that deliver 3–5% YOY gains at multi-team or BU scale
Support leaders in linking improvement efforts to financial outcomes and balanced scorecards
Apply and coach advanced CI tools and systems (e.g., Kaizen events, Hoshin Kanri, CI loop design)
Design, adapt, and scale systems to embed CI behaviors across functions
Collaborate with CI Center of Excellence to evolve enterprise tool standards
Coach senior leaders on strategy deployment methods (X-matrix, tiered metrics)
Translate CI assessments into cross-functional strategic priorities and performance levers
Embed CI into planning and performance review cadences
Lead cross-functional CI forums and Communities of Practice
Formally mentor junior SLs and Change Agents
Qualification
Required
Internal Candidates: Must possess 6+ months of experience working in the CI environment, such as serving as a Sustainability Leader, Change Agent, or Local Change Agent
External Candidates: Must have 2+ years of experience as a CI practitioner, including coaching others on behavioral change as part of a cultural transformation, applying Lean tools, and operating in alignment with Shingo principles
Proven success in CI leadership across large-scale, federated orgs
Strong executive presence and ability to influence at VP/SVP level
Deep knowledge of advanced CI tools and systems
Skilled in facilitation, coaching, and strategic planning
Familiarity with OEI, Shingo, or equivalent frameworks
Preferred
Lean Six Sigma certification preferred
Benefits
Leave programs
Adoption assistance
Student loan repayment programs
Company
New York Life Insurance Company
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.
10001+ employees
H1B Sponsorship
New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (99)
2023 (85)
2022 (77)
2021 (48)
2020 (65)
Funding
Current Stage
Late StageLeadership Team
Don Vu
Senior Vice President, Chief Data & Analytics Officer
Deepa Soni
Executive Vice President and Chief Information Officer
Recent News
2026-01-13
2026-01-05
Insurance News in the United States
2025-12-13
Company data provided by crunchbase