TRC Talent Solutions · 1 month ago
Lead Service Engineer/Specialist - Aurora, OH
Aurora, OH
Full-time
Onsite
Lead/StaffTRC Talent Solutions is a company focused on providing technical service and support in the engineering domain. They are seeking a Lead Service Engineer/Specialist to provide technical service, support, and maintenance for control systems to ensure reliable 24/7 operations, assist with system implementation, upgrades, and project support both onsite and in-office.
Management Consulting
Responsibilities
Inspect, maintain, and update control systems
Troubleshoot issues and implement performance improvements
Monitor service channels (phone, email, ticketing) and respond to incidents to maintain SLAs
Track KPIs and collaborate with teams for quick issue resolution
Review P&IDs, create instrument lists, and prepare documentation
Configure HMI screens, PLC/DDC/DCS control logic, and system networks
Support onsite startup, calibration, testing, troubleshooting, and training
Provide technical expertise during customer and sales meetings
Identify new opportunities and maintain customer relationships
On-call rotation required (24/7 availability during assigned periods)
Travel to customer sites for maintenance, troubleshooting, and installations
Qualification
Required
Bachelor's degree in Mechanical, Electrical, or related Engineering field, or equivalent experience
Understanding of mechanical/electrical systems and controls platforms such as: Tridium: Niagara N4, Distech: BACnet, LON, Eclypse, Johnson Controls: Facility Explorer, Metasys, Siemens: Apogee, Talon, DXR, Desigo CC/Insight, Rockwell: FactoryTalk, RS Logix/Studio 5000, PlantPAx
Knowledge of scripting (VBA, Python) and tools such as Kepware, ThinManager, VMware preferred
Basic understanding of HVAC systems, P&IDs, and functional testing a plus
Preferred
Knowledge of scripting (VBA, Python) and tools such as Kepware, ThinManager, VMware preferred
Basic understanding of HVAC systems, P&IDs, and functional testing a plus
Company
TRC Talent Solutions
TRC Talent Solutions is a full-service talent solutions provider with over 40 years of industry experience.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Geetha Krishnan
SVP, Chief Information Officer
Kennedi Hutchins
Talent Data Coordinator/HR Partner
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