TATWEER MIDDLE EAST AND AFRICA L.L.C · 7 hours ago
Digital Transformation Officer
Seattle, WA
Full-time
Onsite
Director/Executive
18+ years expTATWEER MIDDLE EAST AND AFRICA L.L.C is seeking a Director of Digital Transformation Services responsible for the strategic growth, delivery, and operational excellence of the DTS sector. The role involves orchestrating holistic digital transformation for clients by integrating capabilities across various pillars while leveraging AI and data intelligence.
Government Relations
Responsibilities
Provide overall leadership and oversight of projects delivery to ensure timely, accurate, compliant, and high-quality outputs across all disciplines
Ensure projects are delivered in accordance with approved scope, schedule, budget, safety, and quality standards, fully meeting contractual obligations and client expectations
Establish, implement, and continuously enhance delivery frameworks, operating policies, and delivery playbooks across departments
Define and enforce technical assurance and quality control processes, including peer reviews, stage-gate approvals, independent checks, audits, and design/delivery assurance
Strengthen programme and portfolio governance, including schedule management, cost control, risk management, change management, and project controls for large and complex portfolios
Ensure the timely and accurate submission of all technical deliverables, reports, designs, and contractual documents
Monitor delivery performance through defined KPIs, addressing performance gaps and delivery risks proactively
Institutionalize lessons learned, knowledge management, and technical communities of practice to drive continuous improvement and repeatable delivery excellence
Expand business offerings within the core domain by developing new advisory and delivery services in response to market demand and client priorities
Establish and lead service development roadmaps, including scope definitions, delivery models, capability requirements, quality standards, and go-to-market readiness
Act as senior executive interface for key clients, building trusted and enduring relationships with executives and decision-maker levels
Represent Tatweer in executive steering committees, governance boards, and strategic forums, ensuring alignment with client objectives
Manage critical internal and external stakeholders, including government entities, semi-government clients, private sector partners, and delivery stakeholders
Ensure consistent, professional, and value-led representation across all client engagements and public-facing platforms
Lead the resolution of high-impact client issues and escalations, safeguarding client satisfaction and long-term relationships
Establish structured client governance mechanisms (e.g., quarterly business reviews, executive reporting, escalation pathways, and action tracking) to improve transparency, responsiveness, and trust
Build, lead, and develop a high-performing leadership team, ensuring clear accountability and effective delegation across disciplines
Drive talent acquisition, workforce planning, capability development, and succession planning aligned with current and future business requirements
Foster a performance-driven culture emphasizes accountability, collaboration, coaching, and continuous professional development
Promote innovation, continuous improvement, and adoption of leading practices in core domain
Ensure leadership behaviors align with corporate values, ethical standards, and governance expectations
Strengthen alignment and collaboration across departments through shared goals, integrated planning cycles, and consistent performance expectations
Enhance team cohesion by establishing clear operating rhythms, effective cross-functional coordination, and a culture of ownership, mutual support, and constructive challenge
Strengthen coordination with corporate functions to ensure seamless execution and a unified service experience for clients
Own and manage P&L, including revenue, gross margins, utilization, backlog, forecasting accuracy, and cost control
Monitor and improve financial performance, including working capital, invoicing, cash collection, and profitability across the portfolio
Establish pricing strategies and commercial approval governance for bids, proposals, and major contracts
Oversee commercial risk management, contract compliance, change control, claims strategy, and dispute avoidance in collaboration with related Corporate functions
Ensure accurate and timely financial reporting, performance reviews, and executive dashboards
Strengthen commercial discipline across delivery teams to minimize leakage, improve variation capture, and enhance cash conversion
Define and execute growth strategy, aligned with corporate objectives, target markets, and priority sectors
Lead market development and pipeline generation, identifying new opportunities, clients, and sectors across public, semi-government, and private markets
Oversee key account management, ensuring account growth, client retention, and long-term strategic positioning
Lead pursuit strategies for major tenders and complex opportunities, ensuring strong bid governance, compelling win themes, and high-quality, compliant submissions
Improve market visibility and win rates through disciplined participation in tenders, expressions of interest, and strategic proposals
Establish and manage strategic partnerships, joint ventures, subconsultant networks, and delivery ecosystems to expand capability, capacity, and market reach
Identify opportunities for service diversification, cross-selling, and geographic or sector expansion
Enhance client experience through improved stakeholder mapping, structured communication plans, proactive advisory engagement, and timely issue resolution
Implement client feedback mechanisms and improvement action plans to strengthen satisfaction, renewals, and reference ability
Qualification
Required
Bachelor's degree in related field; Master's/MBA preferred
18+ years of progressive leadership experience, with at least 5 years in leadership role
Demonstrated ability to lead multi-disciplinary teams and complex stakeholder environments, including matrix delivery models
Company
TATWEER MIDDLE EAST AND AFRICA L.L.C
Tatweer is one of the fastest-growing firms in the region that emerged from the core of Transportation, Traffic and Road engineering industries to offer a unique blend between Professional Engineering Services and Innovative Smart Technologies.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase