Huna Totem Corporation · 13 hours ago
Director of Adventure Excursions
Hoonah, Alaska
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $120K/yr
10+ years expHuna Totem Corporation is a Native-owned and operated enterprise, and they are seeking a Director of Adventure Excursions. This role is responsible for overseeing adventure excursions and ensuring a high-quality guest experience while managing productivity and profitability.
FinanceLeisureMedia and EntertainmentTourismTravel
Responsibilities
Conduct all activities and decisions according to Icy Strait Point’s guiding principles: Best, Authentic and Profitable Tour Destination
Lead assigned tours, and staff in coordinating seasonal operations
Oversee communication and compliance of contracted tour providers
Conduct weekly, and as needed, meetings with Excursions Supervisors and Excursions Staff to provide coaching and boost morale
Ensure all tour equipment is tour ready, including routine cleaning, service checks, and compliance
Lead general compliance, maintenance, and dispatching
Lead regular safety and tour quality auditing
Monitor excursion budgets and maintain alignment with financial targets throughout the season
Track and forecast labor, equipment, and supply costs to support effective decision-making
Identify cost-saving opportunities while protecting guest experience and tour quality
Review weekly revenue trends and support necessary adjustments to strengthen profitability
Ensure spending adheres to approved budgets and escalate variances when needed
Assist in site wide operations process improvement efforts
Additional duties as assigned
Qualification
Required
Minimum 10 years working in cruise destination tourism industry, preferably in Alaska, with emphasis in operations and guest services in adventure shore side excursions
Minimum 7 years' experience managing staff of 40 or more
Proficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programs
Proven outstanding customer service philosophy and practices
Preferred
Bachelor's Degree in business or tourism preferred
Able to lift, push pull 60 pounds, stand for extended periods, and walk 5+ miles daily
Able to work within heights such as the zip line or adventure park environment
Able to work long hours in peak season with limited time off
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and drive on gravel roads in inclement weather
Company
Huna Totem Corporation
Huna Totem Corporation is a travel tourism and leisure industry that deals with travel and tourism services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Russell Dick
Chief Executive Officer
Fred Parady
Chief Operating Officer
Company data provided by crunchbase