Apoyo Financiero, Inc. · 2 weeks ago
Customer Service Representative - Bilingual (English/Spanish)
WEST COVINA - WEST COVINA, CA 91790
Full-time
Onsite
Entry Level
$19/hr - $20/hr
1+ years expApoyo Financiero, Inc. is a fast-growing specialty lender serving underbanked communities across California. They are seeking customer service team players who are passionate about financial and lending services, providing training for professional growth in the lending industry.
Consumer LendingFinanceFinancial ServicesLending
No H1B
Responsibilities
Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch
Customize financial solutions that meet clients needs and financial goals
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses
Qualification
Required
Experience in sales and collections preferred
Minimum 1 year of customer service experience (Retail, Sales, Financial Services)
Service-oriented and able to resolve customer grievances
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish)
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum)
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business
High School diploma or College preferred
Benefits
Medical benefits.
401(K) Retirement plan.
Generous PTO
Paid holidays
Paid sick days
Paid bereavement days for direct family members
Paid vacation days
An inspiring career path that will benefit you, your family and your community.
Growth and training career opportunities into leadership roles.
$350 Employee Referral Bonus
Company
Apoyo Financiero, Inc.
Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$2.48MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M
Leadership Team
Jeff Cohen, MBA, CPA
Chief Financial Officer
Recent News
LatinFinance
2025-03-12
Company data provided by crunchbase