Security Officer - Customer Service jobs in United States
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GardaWorld · 1 month ago

Security Officer - Customer Service

positionReserve Louisiana
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16.48/hr - $16.48/hr

GardaWorld Security Services is a global leader in security solutions, currently seeking a Concierge Security Officer. The role focuses on providing exceptional customer service while ensuring the safety and protection of individuals and property in various environments such as office towers and hotels.

Physical SecurityRisk ManagementSecurity

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property

Qualification

TWIC CardCustomer ServiceBasic Phone SkillsBasic Computer SkillsSecurity ExperienceMilitary ExperienceLaw Enforcement ExperienceHigh School Diploma

Required

Be authorized to work in the U.S
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process
Exceptional customer service skills
Proficient in basic phone & computer skills
MUST HAVE A TWIC CARD

Preferred

If you have Security, Military, Law Enforcement experience – even better!
You have a state license if required

Benefits

Medical, dental, and vision insurance plans
A 401(k) retirement savings plan with employer matching contributions
Paid time off (PTO) policy
Paid holidays
Disability coverage
Life insurance options
Uniform provided at no cost

Company

GardaWorld

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Garda World Security Corporation provides security solutions, cash logistics, and risk consulting services.
dateFounded in 1984
location
Montréal, Quebec, CAN
people-size10001+ employees
web-link
https://www.gardaworld.com

Funding

Current Stage
Late Stage
Total Funding
$2.6B
2025-11-05Debt Financing· $650M
2024-10-29Debt Financing· $1B
2024-07-22Debt Financing· $550M

Leadership Team

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Stephan Cretier
Chairman, Founder, President and Chief Executive Officer
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Recent News

Morningstar.com
GardaWorld Announces the Closing of its Credit Facility Repricing and an Incremental Term Loan
2026-01-23
GlobeNewswire
Critical Infrastructure Protection (CIP) Market 2026-2031 - State-Backed Cyber Threats Target OT Systems, Escalating Demand for Advanced Security Solutions
2026-01-22
Morningstar.com
GardaWorld Announces Financial Guidance for the Fiscal Year Ending January 31, 2026
2026-01-12
Company data provided by crunchbase