Police and Fire Federal Credit Union · 4 hours ago
Network Engineer
Bensalem, PA
Full-time
Onsite
Mid Level
3+ years expPolice and Fire Federal Credit Union is seeking a Network Engineer responsible for the operation, performance, and availability of the network infrastructure. The role focuses on ensuring network operations, performing network maintenance, and assisting with security and unified communications infrastructure.
iOS
Responsibilities
Support equipment installations, configuration, device life cycles, and new deployments
Conduct site visits to branch and office locations as needed
Review, audit, and remediate network devices for compliance with security standards
Be willing and able to learn how to assist and provide backup support and vendor escalations for a Cisco unified communications system
Maintain and update network systems as needed with software and firmware updates
Maintain and update documentation and diagrams for network devices and services
Revise, update, and create departmental procedures and run-books
Support requests from other teams within PFFCU
Analyze and diagnose reports of network problems while documenting root cause, providing recommendations for remediation, and performing corrective actions
Working with vendors for problem escalation and resolution
Ensure timely completion of daily tasks, short term, and long term projects
Mentor and share knowledge with other team members
Qualification
Required
3+ years hands on experience with Cisco network infrastructure and with a focus of on-going operations and new implementations
Experience with IP routing and routing protocols including OSPF and BGP
Demonstrated understanding of WAN technologies used in a multi-site and remote work environment including MPLS, IPsec, site-to-site VPNs, and remote access VPNs
Must possess knowledge of network monitoring tools and technologies
Must have the ability to meet deadlines and manage multiple concurrent projects
Must possess effective written and verbal communication skills
Must possess a high level of comfort with troubleshooting complex and time sensitive issues
Must possess excellent customer service skills and be able to work independently and within a team in a highly customer-focused environment
Bachelor's degree in technical field; or related experience and/or training; or equivalent combination of non-academic education and experience is required
A solid understanding of configuring and troubleshooting Cisco ISR Routers and Cisco Catalyst Switches using CLI and other tools
Ability to participate in an on-call rotation for afterhours support
Strong project management skills are required; specifically the ability to manage multiple projects and projects with long term timeframes
Demonstrate an understanding of network and security monitoring tools to insure the availability and integrity of network communications and systems
Ability to proactively monitor network performance and utilization and provide recommendations for improvement, upgrades, expansion
Demonstrate an understanding and ability to work within a formal change control processes including scheduling and executing after hours changes
Ability to work with and coordinate between vendors and service providers
Ability to think logically and visualize abstract concepts and solve complex problems
Ability to work on after-hours changes, including some evening and occasional weekends
Ability to travel between office and branch locations as needed
Ability to lift 50lbs and rack/stack networking equipment
Preferred
An understanding of network security technologies such as firewalls, data loss prevention, anti-malware / anti-virus, identity management, and secure network access is desired
An active CCNA or CCNP certification with a focus on Routing & Switching is desired
A functional knowledge of Cisco unified communications and VoIP is a plus
Experience working with vendors as needed
A willingness to learn and assist with support of next generation firewalls, network security technologies, load balancers, and networking monitoring tools
A willingness to learn and assist with support for a Cisco unified communications system including call manager, contact center and call recording systems
Company
Police and Fire Federal Credit Union
Police and Fire Federal Credit Union is an organization that develops mobile applications for the Android and iOS users.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joseph R. Loverdi
General Counsel and Chief Compliance Officer
Lisa Girdharry MBA
President, CRO
Company data provided by crunchbase