Trinity Property Consultants · 2 months ago
Part-Time Security Courtesy Officer - The Social Chico
Trinity Property Consultants is a company dedicated to creating vibrant communities and is currently seeking a Part-Time Security Courtesy Officer. The role involves ensuring the security of the property by patrolling, addressing lease violations, assisting residents, and providing exceptional customer service.
Property ManagementReal Estate
Responsibilities
Patrols interiors and exteriors of the property throughout shift and ensures overall security of the premises by:
Ensuring main building doors, windows and amenity spaces are properly locked and/or secured after-hours
Ensuring nonresident trespassers are asked to leave property at night and notifying/working with police to remove non-compliant trespassers from property as necessary
Addressing noise issues or other lease violations caused by residents and/or guests of residents
Assisting with after-hours resident lockouts
Drafting detailed nightly recaps and incident reports sent to Manager or appropriate team members for resident or emergency occurrences during shift
Notifying After-Hours Emergency Maintenance and working with on-site team to ensure after-hours maintenance emergencies are addressed by the proper team members
Providing superior customer service
Adhere to the Trinity operating procedures and policies
Demonstrate ability to resolve customer/resident complaints and direct pertinent issues and matters to the proper department, team member or Manager
Additional tasks or duties assigned by community leadership
Qualification
Required
High school education or equivalent is required
Basic computer and Internet knowledge
Basic knowledge of MS Word, Excel, and Outlook
Ability to handle a high-volume workload efficiently and calmly
Exhibit effective delegation and communication skills
Administrative and organizational skills
Customer service orientation with a 'can-do' attitude and a solutions-focused goal in conflict resolution
Time management skills and ability to prioritize wisely
Must possess the ability to detect auditory and/or visual alarms
Availability to work extended/flexible hours and weekends as needed
Preferred
Previous night patrol or security guard experience preferred
Company
Trinity Property Consultants
As one of the fastest growing owner-operator multifamily companies in the industry, we have continued to redefine and shape communities across the nation.