TEKsystems · 22 hours ago
Representative, Enrollment II
TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. The Representative, Enrollment II role involves processing enrollment applications, resolving customer inquiries, and coordinating billing activities.
Information Technology
Responsibilities
Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, database updates, and/or monthly billings
Receives and logs subscriber and member enrollment applications to the system
Processes/keys complex applications including new enrollments, terminations/cancellations, changes, and renewals
Updates all electronic enrollment files
Works edit/error reports generated from membership transactions
Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing
May prepare and issue contracts, benefit books, and standard and custom id cards
Responds to and resolves customer inquiries
Contacts plan administrators and internal and external customers to resolve issues/problems
Trains new staff and updates/maintains accurate desk procedures
Assists with problem resolution
Coordinates monthly billing and preparations of monthly invoices
May print, register, and mail monthly bills
Qualification
Required
Responsible for daily workflow activities to include the following membership/enrollment activities: processing of applications for new enrollments, terminations/cancellations, changes, renewals, database updates, and/or monthly billings
Receives and logs subscriber and member enrollment applications to the system
Processes/keys complex applications including new enrollments, terminations/cancellations, changes, and renewals
Updates all electronic enrollment files
Works edit/error reports generated from membership transactions
Works with multiple operational areas to ensure relevant/appropriate group structure, status, benefits, and/or billing
May prepare and issue contracts, benefit books, and standard and custom id cards
Responds to and resolves customer inquiries
Contacts plan administrators and internal and external customers to resolve issues/problems
Trains new staff and updates/maintains accurate desk procedures
Assists with problem resolution
Coordinates monthly billing and preparations of monthly invoices
May print, register, and mail monthly bills
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase