First Tek, Inc. · 4 months ago
Business Systems Analyst 3 (N-IT)
Vancouver, WA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expFirst Tek, Inc. is seeking a Business Systems Analyst 3 to support BPA’s J-OT Software Infrastructure and Support Services organization. The role involves systems analysis, user interfacing for functional requirements, and leading initiatives in IT Change Management and Process & Controls Support.
Information TechnologyStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Develop / draft, recommend and document BPA management-approved processes and procedures to support NERC (North American Electric Reliability Corporation) Mandatory Reliability standards CIP (Critical Infrastructure Protection) and Department of Energy NIST/FISMA (National Institute of Standards and Technology/Federal Information Security Management Act) security requirements
Provide draft closure evidence to the internal BPA Security and Compliance Team (SCT) for all CIP standards as implemented at BPA for review and acceptance
Develop and recommend sustainment plan for the Change and Configuration Management (CCM) Program, which includes:
Develop, recommend, and implement management-approved recommendations for: 1) the Qual Card Program; 2) Data Mapping and Modeling; and 3) Data Quality Management
Developing / drafting and recommending training curriculum and materials; and, conducting training, utilizing BPA management-approved training materials
Provide quality data management and stewardship. Maintain filing system(s), files, emails and records in accordance with compliance requirements. File and disperse documents/letters only to appropriate personnel. Maintain all official records in accordance with the Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes
Perform review and verification of Control Center (CC) compliance with regulations from FISMA, DOE, WECC, NERC, and FERC; as well as performing audit preparation for the aforementioned regulatory bodies and Internal (CG) audits; and Self-Certification data calls
Provide draft narratives for various compliance driven data requests
Arrange, facilitate / conduct, and document team meetings; provide operational updates on assigned work products; provide status updates to BPA management as requested
Participate in improvement efforts, providing recommendations and hands-on assistance with position-related quality, compliance or efficiency improvements
Validate TTL items are currently modeled correctly in the ChangeGear (CMDB) database, alert SME or BPA manager of any issues or concerns
Maintain a high-level overview of the complex inter-connected data systems that make up the Change and Configuration Management (CCM) Program. (TripWire, SolarWinds, AssetDB, ChangeGear, and CMS)
Attend meetings, conferences, and seminars to support the customer needs as they related to BPA’s CCM Program
Serve as POC and technical lead for the team preparing for, carrying out, validating and documenting all information technology (IT) changes to hardware, software (third-party and BPA executables), and database schemas for the Control Center
Track and monitor the Request for Change (RFC) Queue; verify pre and post testing has been performed by the appropriate Resource Managers (RM)
Create, develop, recommend and actively monitor the “Over 20” and “Over 30” reports to validate BPA is not in violation of CIP standards
Analyze system infrastructures, functional requirements, and technical capabilities for system acquisitions; provide results and recommendations to BPA manager
Develop / draft or review specifications, verifying that all essential requirements are documented; alert applicable SME or BPA manager of results or any issues / concern; make recommendations for corrections / changes
Distribute requirements to hardware and software configuration items or manual operations using appropriate modeling techniques including automated structured analysis tools
Review the logical top-level design for applications and information systems (including test plans and procedures); provide results, concerns and/or recommendations to BPA manager
Verify that project software specifications, interface requirement specifications and software development plans are correct and of adequate scope, alert SME or BPA manager of any concerns
Collaborate with BPA manager, stakeholders, project teams and/or other parties as assigned to create / draft and recommend a comprehensive communication strategy; assist with management-approved implementation activities as requested. Provide expertise and assistance to BPA Managers and Project Managers to validate quality deliverables on a wide range of communication mediums and topics
Collaborate with other IT CM Specialists to share best practices, provide recommendations and assistance on critical needs, and coordinate on Transmission-wide initiatives
Review and validate that configuration management policies and procedures provide thorough requirements traceability through version release and adequate documentation to support system operation and maintenance
Develop / draft plans and recommend operations’ schedules, staffing requirements, and resource allocations for projects
Document detailed programs while applying applicable standards to all products
Identify and recommend training needs and include major areas of uncertainty in approach, methodology, or interpretation and evaluation processes resulting from such elements as continuing changes in program, technological developments, unknown phenomena, or conflicting requirements
Assist BPA management with implementing a Training Plan that successfully allows the user community to efficiently and effectively use a new system or upgraded system. Audience/user Community may include internal and external customers/users
Prepare / draft and recommend program presentations, in-house and client training, and functional education; arrange, conduct and facilitate management-approved presentations and training sessions
Develop and present recommendations and supporting analysis for management decisions
Prepare technical reports, documents, studies, and system documentation as required
As requested, develop technical system concepts and designs to support proposal development and position papers
Monitor system performance to alert BPA manager or SME where adjustments may be needed or where changes may be needed in the future
Confer with system users to document and resolve existing system issues and problems
Support organization change process and configuration management efforts by:
Performing system modeling and configuration system baselines
Defining, developing, and documenting new management-approved processes and procedures
Support process and procedure roll-out by assisting with communications, arranging / facilitating any necessary meetings, and drafting related materials
Develop / draft and recommend training materials; provide, facilitate and conduct training as requested
Create and support / assist with both the manual and automation software patch program
Verify the Request for Change (RFC) and associated mitigation plans are managed
Provide back-up support and workload assistance for the group’s Process & Controls Support Team
Serve as POC and technical lead for Process & Controls Support Team (PCST), implementing BPA management directives, policies, and procedures regarding federal standards and organizational process
Support the development of necessary documentation to support reporting and audit requirements, including arrange and facilitate meetings with applicable Subject Matter Experts (SMEs) to solicit, gather and compile report information and/or audit artifacts; validate data as accurate and adequate; submit for review by BPA management or standards owner
Provide / draft and recommend appropriate responses to internal on-demand compliance tasks from Security and Compliance Team (SCT) and Compliance & Governance (CG)
Provide quality assurance for organization to verify compliance to FISMA, DOE, WECC, NERC, and FERC standards and guidelines
Provide data collection for NERC CIP Emergency Preparedness and Operations – Loss of Control Center Operations (EOP-008-1); submit to and validate with CIP element ‘owner’
Complete and maintain North American Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) certifications for secure locations
Develop / draft new or edit / revise existing processes and procedures, as required by changes; recommend new or revised processes and procedures, submitting for review by BPA management; finalize documentation for management-approved processes and procedures
Communicate process and procedural changes to applicable parties, providing training or additional explanation as needed / requested. This may require arranging and facilitating meetings to introduce new or revised materials
Perform internal group data audit duties for the IS3 information systems. This is a Self-Cert audit for which all evidence and narratives are turned over to a BPA employee to respond to the agency who requests the data call
Serve as a data steward for the configuration management program, monitoring, tracking and maintaining the organization’s Technology (TTL) Approvals when approved by BPA management
Provide process and documentation support for the TT’s Patch Program and system updates as described in CIP-007 R2
Monitor, track, update, maintain and communicate to appropriate parties the J-OT Compliance Tasks and Deliverables Calendar
Provide back-up support and workload assistance for the group’s IT Change Management Team
Act as an escort for visitors as requested
Qualification
Required
Associate's or Bachelor's degree in Computer Science, Information Technology, Business Systems, Engineering, Arts, Science or a directly related technical field is preferred
With an applicable Associate's degree, 10 years of experience required
With an applicable Bachelor's degree, 8 years of experience is required
Without an applicable degree, 12 years of experience is required
Experience should include demonstrated systems analyst work experience, requirements engineering and operations management
2 years previous compliance and/or audit support experience
Experience in the use of change and configuration management tools/systems
Experience with process development and roll-out
Preferred
Experience in all aspects of the software development lifecycle for a high availability environment
Experience using centralized repository based CMDB tools
Knowledge of and experience working with: Software development Lifecycle methodologies, Systems development and maintenance environments, High availability environments, Project management and coordination concepts and principles, Compliance and standards as applied to systems development and program management
Experience in any aspect of the software development lifecycle for a utility environment
Experience with the set-up, configuration or oversight of change and/or configuration management tools
Company
First Tek, Inc.
To succeed in the complex world of technology, you need exceptional connections – to the right experts, the right opportunities and the right answers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kumar Bhavanasi
Founder, President and CEO
Recent News
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