NEOGOV · 1 month ago
Permit Technician II
Richland, WA
Full-time
Onsite
Mid Level
$30.37/hr - $42.51/hr
3+ years expNEOGOV is seeking a Permit Technician II to support the Development Services department of the City of Richland. The role involves processing and issuing various permits, coordinating permit reviews, and serving as a liaison between permit applicants and city departments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as the intake and processing expert for planning, public works projects, and other City departments as assigned; assists the Permit Technician I position in all aspects of intake and processing; performs plan reviews for projects including signs, decks, patio covers, storage sheds, garages, and single-family residential additions, and other similar applications
Receives, reviews, and routes applications for commercial construction projects ensures application completeness; assesses the appropriate fees and determines the appropriate departments to review; processes refunds as needed; updates and informs customers of their application status as needed
Coordinates with internal and external departments or agencies for Labor & Industry approval, right-of-way requirements, and other agency or related requirements
Performs daily, weekly, and monthly reporting to various United States offices or departments, Washington state and related departments, and internal and external departments as needed and required; ensures needed changes to website information, application forms and other department forms are communicated to appropriate staff
Works as a liaison between permit applicants, plan reviewers, Building Official, and Planning Manager to ensure information is transferred accurately and timely; explains procedures and requirements to applicants; coordinates review process with other staff members and departments; compiles correction comments from other departments and issues correction letters
Reviews plat records to ensure permit applicants have complied with development regulations; ensures that permit applicants have obtained required approvals from other agencies and verifies completion of all special conditions prior to issuance of Certificates of Occupancy; tracks Certificate of Occupancy and issuance for single-family dwellings
Responds to and resolves difficult and sensitive citizen inquiries and complaints; answers customer complaints pertaining to application procedures, development regulations, or policies
Organizes multi department approved plans/permits; notifies customers of permit status; processes customer approved plans/permits; reviews for accuracy, completeness, and compliance with established procedures; receives, balances, and deposits payments, and maintains complex financial and accounting records
Assists with 'City Street List' updates; coordinates address changes with other staff members; assigns address numbers to new parcels, including writing and mailing address change letters to property owners, utility purveyors, and other affected governmental entities
Serves as the Building and Planning divisions' Public Records Coordinator
Performs all functions of a Permit Technician I
Qualification
Required
Valid driver's license
Permit Technician Certification upon hire and maintain throughout employment
High school diploma or GED and three (3) years of experience in an office setting, including two (2) years as a Permit Technician I or equivalent
Preferred
Four (4) years or more experience in an office setting
Three (3) years or more experience as a Permit Technician with the City of Richland
Current ICC Permit Technician certification
Knowledge of residential and commercial building plan components
Benefits
Excellent open access (preferred provider) medical plan with substantial City-paid contribution
City-paid dental and vision plans
City-paid Life and Accidental Death & Dismemberment Insurance (equals two times the employee's annual salary)
City-paid Long-Term Disability Insurance
Participation in the State of Washington's Retirement Plan (PERS)
Paid Time Off (PTO)
10 Paid Holidays
4% City-match deferred compensation with 457 and 401(a) plan options
Extended Sick Leave (ESL)
Section 125 - Flexible Benefits Plan (Medical/Dependent Care)
City Paid and Employee Paid Retirement Health Savings Plan
Employee Assistance Program
Annual Performance Assessment System
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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