TEKsystems · 13 hours ago
Helpdesk Support Technician
Camas, WA, US
Full-time
Onsite
Entry, Mid Level
$25/hr - $32/hr
2+ years expTEKsystems is a leading provider of business and technology services, helping clients transform their operations. They are seeking a Helpdesk Support Technician to manage and respond to incoming requests, troubleshoot and resolve issues, and assist in the setup of new employees with systems and equipment.
Information Technology
Responsibilities
Manage, prioritize, and respond to incoming requests from end users via walk-up, telephone, and helpdesk ticket system
Diagnose, troubleshoot, and resolve complex problems; escalate issues when required
Identify patterns and investigative solutions with interacting systems
Perform hands-on fixes at the desktop level, including reinstalling and upgrading software, installing hardware implementing file backups, and configuring systems/applications
Perform preventative maintenance, including checking and cleaning of desktops, laptops, printers, and peripherals
Test fixes to ensure problems have been resolved
Assist in the setup of new employees with systems, equipment, and file access
Maintain an accurate inventory of all workstations, laptops, phones, printers and software
Qualification
Required
Experience with FreshWorks, MS365 and Active Directory
Experience with HP Laptops and desktops
2-3+ years of IT Helpdesk Support experience
Knowledge of networks, computer systems, voice systems, printers, and mobile devices
Ability to rebuild PCs, troubleshoot driver and software issues, and remediate virus and malware
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase