GamblingCareers.com · 2 hours ago
Strategy & Operations Associate
Fanatics Betting & Gaming is seeking a Strategy & Operations Associate to support cross-functional initiatives aimed at enhancing operational efficiency. The role involves analyzing data, improving customer experiences, and managing multiple projects within a fast-paced environment.
Casino
Responsibilities
Understand customer contact drivers and assist in efforts to improve the end-to-end customer experience
Support cross-functional operational initiatives by assisting with strategy, analysis and execution of key projects
Leverage data and build reporting to help identify operational issues and contribute to solution development
Collaborate closely with the Payments, Fraud, Finance, Product, Online Sportsbook, Commercial, Marketing, Trading, VIP, Engineering, and iCasino functions
Effectively manage multiple projects with clear and consistent communication
Qualification
Required
1 - 2 years of experience in strategy, operations, analytics, or a related function
Ability to manage multiple tasks in a fast-moving environment with attention to detail
Strong written and verbal communication skills, which includes creating and presenting polished, insight-driven presentations to internal stakeholders
Collaborative and empathetic team player who works well across functions
Curious mindset with a willingness to learn quickly and take feedback
Interest in working in an entrepreneurial, high-growth environment where decisions are made quickly
Strong analytical skills with experience using tools such as SQL, Excel, Tableau, Sigma or similar
Willingness to travel occasionally for events or team meetings at Fanatics offices
Preferred
Bachelor's degree in Business, Marketing, Analytics, Economics, Mathematics, or Engineering preferred
Benefits
Medical
Dental
Vision
401K
Paid time off
Wellhub
Pet Insurance
Family Care Benefits
Free Shipt deliveries
Company
GamblingCareers.com
GamblingCareers.com is the leading job board for the iGaming and Online Gambling industry, dedicated to bridging the gap between talented job seekers and top employers in the sector.
Funding
Current Stage
Early StageCompany data provided by crunchbase