CertaPro Painters of Carrollwood and Tampa · 7 hours ago
Office Associate
Tampa, FL
Full-time
Hybrid
Entry, Mid Level
2+ years expCertaPro Painters is a leader in the residential and commercial painting industry throughout North America, seeking a highly organized and customer-focused Sales Support & Marketing Coordinator. This role combines administrative excellence with creative marketing execution, ensuring a smooth sales process while building brand presence in the market.
Consumer Services
Responsibilities
Follow up with customers on pending proposals and move them toward contract signing
Coordinate color selections with customers and communicate choices to production team
Schedule estimates and site visits for the sales team
Prepare and send professional proposals, contracts, and project documentation
Maintain and update CRM system with customer interactions, project status, and follow-up tasks
Serve as a point of contact for customer questions during the sales process
Coordinate with operations team to ensure smooth handoff from sales to production
Track sales metrics and pipeline health, providing regular updates to management
Process paperwork, invoices, and administrative tasks related to sales
Develop and execute marketing campaigns across email, social media, and local advertising
Create and manage content for website, social media platforms, and marketing materials
Coordinate photography of completed projects and develop customer testimonials and case studies
Manage online reviews and reputation across Google, Yelp, and other platforms
Design promotional materials, flyers, newsletters, and presentations
Plan and execute local marketing initiatives (community events, partnerships, etc.)
Track marketing metrics and campaign performance to optimize ROI
Maintain brand consistency across all customer touchpoints
Qualification
Required
2+ years of experience in office administration, sales support, customer service, or marketing
Exceptional organizational skills with meticulous attention to detail
Strong customer service orientation with professional phone and email etiquette
Comfortable managing multiple tasks and priorities simultaneously
Proficient with CRM systems, Microsoft Office/Google Workspace, and design tools (Canva or similar)
Experience with social media management and digital marketing platforms
Creative mindset with the ability to develop engaging content and campaigns
Self-starter who can work independently while also collaborating with the team
Problem-solver who anticipates needs and takes initiative
Benefits
401(k)
Free uniforms
Health insurance
Paid time off
Vision insurance
Company
CertaPro Painters of Carrollwood and Tampa
Welcome to CertaPro Painters of Tampa, your trusted partner in transforming spaces through the artistry of paint.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase