Innovative Ag Services · 1 week ago
Infusion Insurance & Patient Balance Collector - remote
United States
Full-time
Remote
Mid Level
3+ years expInnovative Ag Services is a leading provider of IG infusion care, committed to advancing quality and improving lives. They are seeking an experienced medical insurance/patient balance collector to manage insurance claims processing and enhance customer service.
AgricultureAnimal FeedFarming
Responsibilities
Recognizes patients’ rights and responsibilities and supports them in the performance of job duties, respects patient’s rights to privacy and confidentiality
Follows up on invoices submitted to ensure prompt and timely payment and escalates issues, as necessary
Evaluates payments/denials received for correctness and ensures they are applied accordingly
Identifies bad debt write-offs and A/R adjustments. Initiates write-offs and adjustments in accordance with policies and procedures
Identifies any overpayments and/or duplicate payments and investigates and resolves accordingly
Processes refund requests, in accordance with policies and procedures
Maintains contact with other departments to obtain patient or insurance information needed for claim payment
Verifies billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted
Documents, in detail, phone calls, phone number, person spoken to, and call details on a consistent basis
Consistently looks for areas to maximize claim reimbursement
Resolves issues that created a denial within 5 days of receipt of denial
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
Preferred knowledge of NDC (National Drug Code) numbers, metric quantities, and knowledge of infusion supplies
Maintains a broad range of knowledge of insurance plans, medical terminology, billing procedures, government regulations, and medical codes
Shares knowledge gained with other staff members and works as a team member
Interacts with others in a positive, respectful, and considerate manner
Performs other job-related duties as assigned
Qualification
Required
Over 3 years of Insurance Collection/Patient collection Experience- IG Experience preferred
A high school diploma or general education degree (GED) equivalent
The ability to write appeal letters specific to denial resolution
Experience with maintaining daily productivity expectations
Experience reading payor clinical policies to determine coverage
Knowledge of contracts and fee schedules
Problem solving skills related to denial research and appropriate steps for resolution
Used Microsoft Office, including Outlook, Word, and Excel
An in-depth knowledge of collection practices, work in compliance with Federal and State rules, regulations, and policy related to billing and collection activities
Preferred
IG Experience preferred
Preferred knowledge of NDC (National Drug Code) numbers, metric quantities, and knowledge of infusion supplies
Benefits
Health, vision and dental insurance
Long term disability insurance
Life insurance
A vacation package
A 401K plan with a generous employer match
100% work from home model
Company
Innovative Ag Services
Innovative Ag Services offers farm cooperative services including grain, agronomy, feed, and energy solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Smith
Chief Executive Officer
Recent News
2025-03-18
Company data provided by crunchbase