Massage Envy · 5 hours ago
Front Desk Sales Manager
West Hartford, CT
Full-time
Onsite
Mid, Senior Level
$40K/yr - $50K/yrMassage Envy is a company that focuses on improving the well-being of its clients, and they are seeking a Front Desk Sales Manager to lead a team in delivering excellent customer experiences. The role involves managing operational aspects of the front desk, driving memberships, promoting retail sales, and empowering team members through training and support.
Health Wellness & Fitness
Responsibilities
Manage all operational aspects of the Front Desk including driving memberships, promoting retail sales, guiding the team, managing deposits, customer service, and supporting Front Desk Employees
Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
Effectively resolve customer challenges while maintaining a safe and therapeutic environment
Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
Develop positive relationships and build confidence with employees, members, and guests
Qualification
Required
Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym
Are natural leaders who can build relationships while motivating, coaching and supporting a team
Can have tough conversations in a professional and constructive manner
Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
Preferred
Massage industry experience is a PLUS but not required
Benefits
Employer-paid healthcare including medical, dental and vision plans
401(k)
Paid time off for full time employees
Paid Sick Time
Employer Paid Telehealth Services
Employee Assistance Program
A flexible schedule for a better work/life balance
In-depth product and service training
A free massage, skincare or stretch service each month
Up to 40% off all retail products
50% off additional services
Company
Massage Envy
Massage Envy is a leading wellness franchise providing professional massage, skin care, and assisted stretch services nationwide.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Haycock
Co-Founder
Paul Malek
Chief Financial Officer
Recent News
The Arizona Republic
2023-10-24
2023-10-02
2023-09-01
Company data provided by crunchbase