Lawn Doctor · 1 day ago
Office Manager
Erie, PA
Full-time
Onsite
Mid LevelLawn Doctor is seeking a dependable Office Manager to provide exceptional customer service and manage customer interactions. The role involves answering phones, addressing customer issues, maintaining customer data, and managing Customer Service Representatives.
Health CareHome and GardenHome ServicesService Industry
Responsibilities
Takes inbound call from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Manage daily activities of Customer Service Representatives
Qualification
Required
Dependable and reliable individual
Exceptional customer service skills
Ability to answer phones and speak with customers
Ability to address customer issues
Maintain customer data
Provide price quotes and sell Lawn Doctor services over the phone
Process paperwork
Manage Customer Service Representatives
Motivated, self-starter
Goal-oriented and hard-working
Strong work ethic
Friendly demeanor
Excellent communication skills
Excellent organizational skills
Strong computer skills including Microsoft Word and Excel
Actual work experience as an office manager is desirable
Benefits
Competitive salary
Commission
Benefits
Company
Lawn Doctor
Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Scott Frith
CEO and Chairman of the Board
Recent News
Company data provided by crunchbase