Canon EMEA · 15 hours ago
Field Service Technician I Copiers & Printers (Digital Imaging Equipment)
San Jose, CA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $26.31/hrCanon U.S.A., Inc. is a leading provider of digital imaging solutions, and they are seeking a Field Service Technician I to support clients by maintaining and repairing copiers, printers, and imaging equipment. The role involves providing on-site technical service to ensure peak performance and customer satisfaction in a business-critical environment.
Cloud ManagementHardwarePrinting
No H1B
U.S. Citizen Only
Responsibilities
Providing on-site maintenance, diagnostics, and repair of copiers, printers, and MFPs in line with Canon’s Service and Parts Standards
Identifying and reporting product failure trends and serviceability issues to management, with accurate documentation
Maintaining up-to-date technical information, Field Service Reports, Expense Reports, and Canon property
Meeting customer needs by delivering efficient, responsive, and accurate maintenance in the field, shop, or on-site
Delivering high levels of customer satisfaction through clear communication and dependable support
Ensuring machines perform reliably and supporting your team in reaching branch/district performance targets
Qualification
Required
Hold a High School diploma or equivalent experience required
Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class
Ability to travel (valid driver's license and acceptable driving record necessary)
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)
Benefits
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Medical
Dental
Vision
401(k) Savings Plan
Discretionary profit sharing
Discretionary success sharing
Educational assistance
Recognition programs
Vacation
And much more.
Company
Canon EMEA
Canon EMEA offers printing services.
Founded in 1974
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Shinichi Yoshida
President & CEO
Recent News
2026-01-16
Business Ghana
2025-10-09
Company data provided by crunchbase