Macy's · 8 hours ago
Director, Production Control
1305 Liberty Ridge Road, China Grove, NC, 28023, US
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expMacy's is a storied retail company that has been part of America's heart for over 160 years. The Director, Production Control is responsible for maximizing facility efficiency through labor planning, wave coordination, and ongoing feedback to operations, ensuring alignment between labor movement and operational forecasts.
Consumer GoodsFashionRetail
Responsibilities
Manage daily labor forecasts for all functional areas, allocate labor hours based on work content, and adjust rates according to trends and the Rolling Operational Forecast
Drive labor and wave modifications throughout the shift based on changes in work mix, available labor, equipment constraints, or integration variances
Continuously monitor and provide frequent updates to the AVP, Facility Leader, Operations Directors, and Shift Directors regarding actual performance rates versus plan rates, recapping execution versus plan daily
Direct and communicate changes in wave strategy to operations based on workload
Lead production managers and wave analysts to maintain wave cadence and FIFO processing of customer orders, including: Restock, replenishment, and pick rules adherence, Induction completion, jackpot percentage, and rate, Beumer chute velocity, recirculation rate, and footprint management, Wave strategy changes and size, UPP, Combinability
Manage the initial slotting of new items entering the fulfillment center
Develop and appraise colleagues effectively
Inspire the team by demonstrating a mastery of building relationships that positively impact associate engagement
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Demonstrate regular, dependable attendance and punctuality
Qualification
Required
Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply
5-7 years of prior experience
Ability to manage daily labor forecasts, allocate labor hours based on work content, and adjust rates according to trends and operational forecasts
Continuously monitor and provide frequent updates on actual performance rates versus plan rates to senior leadership, recapping execution versus plan daily
Practice open and continuous communication, valuing keeping others informed and effectively presenting information in a clear, concise manner
Exhibit excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at various organizational levels
Ability to think creatively, strategically, and technically to solve problems and improve processes
Proficiency in MS Office is required
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands
Involves standing for at least two consecutive hours, lifting at least 30 lbs, stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule based on department and company needs
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (10)
2021 (26)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
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