NEOGOV · 2 days ago
CLAIMS MANAGEMENT SPECIALIST (SR-20) [1 vacancy]
NEOGOV is seeking a Claims Management Specialist in Honolulu to support the Department of the Corporation Counsel's Litigation Division. This role involves investigating, evaluating, and managing property damage, personal injury, and liability claims for the City, ensuring timely and fair resolutions while coordinating with various stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Investigate claims by gathering evidence, conducting site visits, and interviewing involved parties
Evaluate liability, damages, coverage, and applicable laws to adjust claims and make sound recommendations
Prepare clear reports and assist in negotiating fair settlements
Coordinate with relevant City departments, claimants, and others to ensure compliance and resolution of claims
Qualification
Required
At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment
Equivalent to graduation from a regionally-accredited four year college or university with a bachelor's degree
Two (2) years of progressively responsible professional work experience which involved investigating, analyzing, adjusting and settling claims of liability, property damage, and/or automobile cases for insurance companies and/or self-insured programs of government and/or major private organizations
Possession of a valid driver's license (Type 3/automobile), prior to appointment
Knowledge of the principles and practices of insurance claims adjusting
Knowledge of risk management principles, concepts and practices
Knowledge of claims investigations and settlement techniques
Knowledge of interviewing and investigating methods and techniques
Ability to investigate, evaluate, adjust and settle liability, property, personal injury, and automobile claims
Ability to read and evaluate medical reports relating to claims for injury
Ability to exercise sound judgment in analyzing and evaluating a wide variety of claim data to identify issues and make recommendations for the adjustment of claims
Benefits
Generous time off (up to 21 vacation days, 21 sick leave days, and holidays)
Comprehensive health coverage
Retirement plan
Career development
Vacation: Employees may earn up to 21 days per year.
Sick Leave: Employees may earn up to 21 days per year.
Holidays: 13 days a year; 14 days during election years.
Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
Group Life Insurance: No cost for eligible employees.
Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
Retirement Plan: The Employees' Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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