Jackson Nurse Professionals · 6 hours ago
Technical Project Manager
Alpharetta-Georgia
Full-time
Onsite
Mid, Senior Level
4+ years expCare Logistics is a healthcare innovator seeking a Technical Project Manager to oversee technical tasks during implementation and upgrades. The role involves managing system configurations, coordinating with customers, and ensuring the performance and supportability of observability infrastructure.
Staffing Agency
Responsibilities
Project Manage all technical tasks during implementation and upgrades
Install and configure servers and the Care Logistics applications in Amazon Web Services (AWS) and on premise
Perform technical operations and oversee availability, performance, and supportability of our observability infrastructure
Delivery components of customer project tasks which include:
Assist with the design and implementation of new technologies
Assist with the sizing of customer systems
Train new employees on all aspects of the role
Considered a Subject Matter Expert for all aspects of the technology and project delivery
Install and troubleshoot software, hardware, and services necessary to support Care Logistics solutions
Lead the engineering of hospital customer’s technical solutions
Lead, plan, organize and drive the design, testing, and implementation of Care Logistics software solutions and related advisory services
Educate customer on technical aspects of the Care Logistics system
Interface with service and hardware system vendors to build and configure systems
Participate in onsite customer events, including technical go-live
Manage alert and monitoring configuration
Collect, aggregate, and visualize metrics to provide actionable insights
Advise right-sizing of AWS infrastructure resources to optimize cost and performance
Manage incident response
Provide insight to Cloud Center of Excellence
Provide primary technical support for project team members
Provide Tier 2 level support for Care Logistics Support team
Create and maintain internal environments for use by Care Logistics Client Engagement team
Create Knowledge Base articles and other technical documentation for use by Care Logistics employees and customers
Define and maintain a clear, concise documented process for the implementation and integration of the system
Collaborate with teammates to troubleshoot and maintain existing application modules
Participate in DevOps initiatives to improve products and operations
Qualification
Required
Bachelor's degree in Computer Information Systems or equivalent experience
PMP certification and/or equivalent experience
2-4 years hands on experience using Amazon Web Services (AWS) services such as EC2, RDS, Systems Manager, VPN, CloudWatch
2-4 years of monitoring systems experience using tools such as AWS CloudWatch, Datadog, New Relic, SolarWinds, Dynatrace, etc
4-6 years demonstrated project management experience
Advanced operation and maintenance of Linux (Red Hat Operating System)
Demonstrated advanced analytical and troubleshooting skills
3+ years integrating software/hardware systems in client-server and cloud environments
Proven organizational and delivery skills
Preferred
AWS certification desired
Automating and configuring Amazon Web Services (AWS) such as EC2, RDS, VPN
Operational best practices related to systems operation and maintenance in on-premises and AWS production environments
Industry standard application/applet containers such as Tomcat
PostgreSQL and Aurora Databases (installation, configuration, and operation)
Production High availability server environments
Complex hardware and software installations
Management of enterprise reporting tools and/or related technologies
Project delivery, operations, and support using DevOps and/or Agile methods
Support leadership experience
Use of ticketing systems such as JIRA and/or related incident management tools such as OpsGenie
Comprehension of related scientific and technical journals, abstracts, financial reports, and legal documents
Preparation of articles, abstracts, editorials, journals, manuals, and critiques
Preparation and delivery of comprehensive presentations, participation in formal debate, extemporaneous communication, and professional communication before an audience
Professional certifications in related industry skills such as DBMS, CISSP, ITIL, Agile, and Lean are a plus
Company
Jackson Nurse Professionals
Jackson Nurse Professionals is a staffing and recruiting company providing travel nurse staffing services.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-02-06
Company data provided by crunchbase