Computronix, LLC. · 2 days ago
Managed Service Provider Senior Technician
Stamford, CT
Full-time
Onsite
Senior LevelComputronix, LLC empowers businesses with reliable IT solutions and is seeking a Senior Technician to provide top-tier technical support. The role involves managing complex IT systems, diagnosing issues, implementing solutions, and training clients on IT best practices.
Cyber SecurityInformation TechnologyNetwork SecurityTechnical Support
Hiring Manager
Barry Moniês
Responsibilities
Providing top-tier technical support
Managing complex IT systems
Implementing solutions for a diverse range of clients
Diagnosing and fixing hardware, software, and network issues
Setting up and maintaining systems
Performing system upgrades
Ensuring industry-standard security practices
Qualification
Required
Strong expertise in diagnosing and troubleshooting hardware, software, and network issues
Proficiency in managing and maintaining IT systems, including servers, cloud services, and virtual environments
Experience with implementing system upgrades and ensuring data security protocols are met
Exceptional problem-solving skills and the ability to provide technical guidance to clients
Ability to deliver excellent customer service and communicate technical concepts effectively
Familiarity with standard tools, methodologies, and processes used in managed IT services
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience
Preferred
Relevant certifications such as CompTIA, Microsoft, or Cisco are a plus
Company
Computronix, LLC.
Computronix empowers businesses of all sizes to thrive in the digital age by delivering reliable, scalable, secure and innovative IT solutions.
Founded in 1997
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Barry Moniês
Co-Founder and CEO
Company data provided by crunchbase