Clinical Receptionist jobs in United States
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Kindred · 5 hours ago

Clinical Receptionist

ScionHealth is committed to empowering caregivers and fostering a culture of support and curiosity. The Clinical Receptionist is responsible for operating the telephone switchboard, greeting visitors, and ensuring efficient communication within the hospital environment.

Health CareHospitalRehabilitationTherapeutics
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Work & Life Balance

Responsibilities

Courteously answers, routes and screens outside calls to the proper department or extension number
Transfers calls, takes accurate messages and/or holds calls when necessary
Answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance
Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed
Pages code blue, fire alerts, stat calls, emergency calls per protocol
Maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area
Maintains an alphabetical and numerical log of patient’s names, room numbers and telephone extensions in order to expedite the relaying of calls
Notifies clinical leadership of emergency patients entering the hospital
Receives disaster information, notifies proper personnel and departments
Signals all clear when appropriate

Qualification

Telephone switchboard operationPatient interactionHealthcare experienceAttendance reliabilityFluent English

Required

High School diploma or equivalent
Must read, write and speak fluent English
Must have good and regular attendance
On the job or equivalent training/experience in a healthcare setting

Company

Kindred’s mission is to help our patients reach their highest potential for health and healing with intensive medical and rehabilitative care through a compassionate patient experience.

Funding

Current Stage
Late Stage

Leadership Team

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America Jones, RN, BSN,MSN, MNSM
Chief Executive Officer
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Andrea White
Chief Executive Officer, Kindred Hospital, Chattanooga
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Company data provided by crunchbase