Fuelmii · 18 hours ago
IT Support Technician
United States
Full-time
Remote
Entry, Mid Level
1+ years expFuelmii is a company focused on providing excellent IT support services, and they are seeking an IT Support Technician to join their team. The role involves diagnosing and resolving complex IT issues while mentoring junior team members, with a focus on supporting small to medium-sized businesses.
CommercialFuelOil and Gas
Responsibilities
Receive all support requests and promptly handle them
Work on the most complex support issues
Mentor the technical team members from the first tier
Diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks
Qualification
Required
1-3 years of experience providing IT services to businesses working for an MSP on a helpdesk or 3 years with a single organization working on a help desk
Experience working on a technical support team
Ability to diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks
Excellent organizational skills
Excellent communication skills and professionalism
Strong passion for working with information technologies
Benefits
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Referral program
Company
Fuelmii
Fuelmii is an oil and gas company that provides mobile fuelling services for various commercial organizations.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase