CSG · 6 hours ago
Operational Engineer I
CSG is a company that empowers businesses to create unforgettable experiences. They are seeking an Operational Engineer I to join their CoreOps team, responsible for the effective operation and support of solutions delivered by the Ascendon Product Development Teams.
Business DevelopmentBusiness Process Automation (BPA)SaaSSoftware
Responsibilities
Ascendon Product installation and configuration with occasional troubleshooting assistance
You will be monitoring Ascendon solutions function and performance and suggest proactive remediation measures
You will trouble-shoot and bug-fix Ascendon solutions
You will automate and document Platform Engineer processes
You will participate in a 24/7 on-call rotation
Collaborate with colleagues in architecture and development groups
Install, configure and upgrade third party products and open-source solutions
Bi-weekly off-hour maintenance activities performed within the required maintenance window
Qualification
Required
Bachelor's degree in computer science or related field
Minimum 2 years' experience with development and release processes
Familiarity with AWS or equivalent public cloud experience
Experience configuring, managing and upgrading servers and software
Experience with database applications (MS SQL, MySQL) and Web Services (REST, SOAP)
Familiarity with version control, continuous integration and delivery tools (Subversion, Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, BitBucket or GitLab)
Familiarity with Infrastructure as Code (Terraform)
Familiarity with AI technologies
Company
CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary.
H1B Sponsorship
CSG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$375M2025-10-29Acquired
2023-09-06Post Ipo Debt· $375M
1996-02-28IPO
Leadership Team
Recent News
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