HC3 · 6 hours ago
IT Infrastructure Engineer I
Irondale - IRONDALE, AL 35210
Full-time
Hybrid
Entry Level
2+ years expHC3 is seeking an IT Infrastructure Engineer I to maintain and manage the daily operation of their computer network infrastructure. The role involves troubleshooting network issues, providing technical support, and optimizing network performance to ensure minimal downtime for end users.
Information TechnologyOutsourcing
Responsibilities
Maintain and administer computer networks and infrastructure
Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems
Assist other personnel with escalated end user service support tickets
Replace faulty network hardware components when needed
Procure network equipment and coordinate with third-party vendors as needed for installations and configurations
Optimize network performance through ongoing monitoring and troubleshooting
Administer and schedule system upgrades, vulnerability patching, and firmware updates
Qualification
Required
Bachelor's degree in Information Technology or related field, or equivalent job experience
2 years of experience in the IT field
Intermediate experience with system hardware, software, and operating systems
Experience with cloud solutions such as Microsoft 365, Google Workspace, and AWS
Familiarity with networking concepts such as TCP/IP, DNS, and DHCP
Experience with Active Directory and Group Policy administration
Knowledge of switches, firewalls, and advanced infrastructure
Familiarity with server applications such as SQL Server and RDS
Experience with voice technologies and phone systems
Preferred
Intermediate experience with Fortigate and Cisco switches and firewalls, Veeam backup platform, VMware, and AWS
Company
HC3
HC3 is a data-driven tech company delivering customer communications for its clients.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas McGahey
CEO
Recent News
2025-08-27
Company data provided by crunchbase