Backroads · 6 hours ago
Travel Advisor Account Manager
Berkeley, California
Full-time
Hybrid
Mid Level
3+ years expBackroads is a company focused on enhancing travel experiences, and they are seeking a Travel Advisor Account Manager to support and grow their travel advisor channel. The role involves managing sales performance, building relationships with travel advisors, and developing data-driven marketing strategies to drive revenue growth.
LeisureTourismTravel
Responsibilities
Own and grow travel advisor sales performance within an assigned region, with accountability for quarterly and annual revenue goals
Build and maintain strong relationships with agency owners, host agencies, consortia partners, and frontline advisors
Develop and execute data-driven regional sales and marketing strategies based on performance trends, pipeline activity, and market insights
Analyze advisor performance and booking trends to identify growth opportunities and prioritize outreach
Plan and deliver webinars, training, and presentations to educate advisors on Backroads’ products, positioning, and marketing tools, with a focus on new-to-Backroads client acquisition
Partner on consortia marketing initiatives, ensuring accurate execution and timely delivery of all commitments
Serve as a primary point of contact for travel advisors, providing timely, high-quality support on reservations, availability, policies, and trip details
Maintain strong working knowledge of Backroads’ processes and systems to manage bookings, reservations, and account records with accuracy
Collaborate cross-functionally with different departments to deliver a seamless advisor experience
Provide team coverage as needed and handle challenging advisor conversations with professionalism, clarity, and relationship-focused problem solving
Qualification
Required
3+ years of sales or account management experience, preferably within luxury travel or a travel advisor-focused role
Strong analytical skills with the ability to interpret year-over-year performance metrics and apply insights into sales strategy
Proficiency in Microsoft Excel (required) and strong working knowledge of the Microsoft Office Suite
Demonstrated experience creating & presenting professional presentations in-person and virtually
Ability to travel up to two weeks per month within the continental U.S
Preferred
Experience with CRM and booking systems preferred
Company
Backroads
Backroads is a biggest active travel company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sean Harrington
Chief Operating Officer
A
Avery Hale Smith
Chief Experience Officer
Recent News
2025-12-10
2025-10-31
The Real Deal
2025-10-18
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