Capstone IT Staffing · 7 hours ago
Platform Engineer
Capstone IT is helping their client find a Senior Full Stack Engineer who will design and deliver Amazon Connect call flows, serverless APIs, and modern front-end experiences. The role blends hands-on development with technical leadership and ownership of quality, reliability, and delivery.
Responsibilities
Design, build, and maintain Amazon Connect call flows and routing logic
Develop secure, scalable REST APIs supporting omnichannel contact center experiences
Build and maintain AWS serverless services using Lambda, CDK, S3, and DynamoDB
Develop front-end components in Vue.js / Nuxt.js that integrate with serverless APIs
Lead technical delivery, set direction, and ensure solutions meet quality standards
Implement automated unit and integration tests and CI/CD pipelines
Embed security, observability, and operational best practices
Mentor engineers, review code and designs, and collaborate across teams
Document architectures, APIs, and operational processes
Qualification
Required
Strong experience with Amazon Connect and call routing
Hands-on AWS serverless development using Node.js/TypeScript
Experience with AWS CDK, Lambda, S3, DynamoDB
API development and system integration experience
Experience leading technical delivery or acting as a solution lead
Preferred
Contact center analytics, workforce management, or quality monitoring exposure
CloudWatch, X-Ray, Step Functions, EventBridge, KMS, IAM (least-privilege)
Infrastructure-as-Code and platform engineering practices
Agile experience using JIRA and Confluence