Sparks Group · 1 day ago
Customer Service Rep
Saint Louis, MO, US
Full-time
Hybrid
Entry Level
1+ years expSparks Group is currently seeking a Customer Service Rep for a 6-month contract role with the potential for hire. This position involves supporting a customer-facing team by providing prompt, professional service to clients while managing essential back-end administrative tasks.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Assist customer-facing team members in delivering timely, professional customer service
Support back-end operational tasks, including:
Invoicing
Sending data requests
Client follow-ups
Proactively manage and track the order process from initiation through completion
Ensure accuracy, organization, and responsiveness across all assigned tasks
Apply product and service knowledge to support client needs effectively
Qualification
Required
Ability to quickly absorb product knowledge and apply information to client scenarios
Strong analytical, organizational, time-management, and multitasking skills
High attention to detail with the ability to meet deadlines
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Comfortable working independently in a remote environment while collaborating with a team
Preferred
Minimum 1 year of B2B client or customer service experience (highly preferred)
Benefits
Health and life insurance
Paid and unpaid time off
Retirement and savings plans
Company
Sparks Group
We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Sparks
Chief Executive Officer
Company data provided by crunchbase